Account Manager – Life Insurance

🔥 14 hours ago

🌽 Illinois, New Jersey, +4 more states – Remote

🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote

💵 $45.2k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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TransUnion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2018-04

Consulting • Marketing • Logistics

TransUnion is a global credit information and insights company based in the United States. It offers a range of products and services related to credit monitoring, identity theft protection, and credit report management, including free annual credit reports, fraud alerts, and credit freezing services. TransUnion uses the VantageScore® 3. 0 model to provide credit scores, although lenders may use different models to assess creditworthiness. It provides powerful tools for consumers to manage and understand their credit health, such as credit monitoring with alerts and ID theft insurance. TransUnion serves various industries, including financial services, automotive, and media, and is committed to financial inclusion, data security, and consumer privacy. It also provides business solutions for credit portfolio management, customer acquisition, debt recovery, and fraud prevention.

📋 Description

• Serve as the primary day-to-day contact for assigned Life Insurance customers • Build trusted relationships and understand customers’ business priorities, challenges, and objectives • Drive customer retention and account growth by identifying whitespace, cross-sell, upsell, and expansion opportunities • Partner with Account Executives, Life Insurance leadership, and cross-functional teams on account strategies and opportunities • Broaden customer relationships into strategic, multi-solution partnerships • Support customers through onboarding, implementation, adoption, and ongoing utilization of TransUnion solutions • Proactively address issues affecting satisfaction, retention, or growth • Lead ongoing customer engagement and business reviews • Assess solution performance, address evolving needs, demonstrate value, and identify future growth opportunities • Report directly to the Sales Vice President

🎯 Requirements

• 2+ years of experience in account management, customer success, sales, or a related client-facing role • Demonstrated success supporting customer retention, adoption, and growth • Strong business and industry acumen • Ability to understand customer priorities and translate business challenges into relevant TransUnion solutions and use cases • Proven ability to build trusted relationships with customer stakeholders and decision-makers • Ability to advocate for customer needs and collaborate across teams • Strong consultative sales skills, including identifying customer needs, supporting renewals, managing pipeline opportunities, and uncovering upsell, cross-sell, and solution expansion opportunities • Knowledge of the Life Insurance industry and policy lifecycle strongly preferred, including underwriting, applicant verification, policy administration, claims, risk, fraud, data, analytics, SaaS/API, or identity solutions • Strong communication, problem-solving, and project management skills • Ability to work effectively in a matrixed environment • Ability to coordinate implementations, manage account plans, and support senior-level customer conversations • 20% travel expected • Must be authorized to work full-time in the United States without employer support or sponsorship now or in the future

🏖️ Benefits

• Day-one medical, dental, and vision coverage • Supplemental plan options • Spousal, domestic partner, and eligible dependent coverage on select plans • Tax-advantaged HSA and FSA accounts • Company-paid basic life and AD&D insurance • Optional voluntary life and AD&D insurance • Short- and long-term disability coverage • Optional legal plan, pet insurance, and travel accident coverage • Adoption assistance and fertility planning coverage • Caregiver support • Dependent Care FSA with possibility of employer match • Complimentary Care@Work membership • Up to 12 weeks of paid parental leave with gradual return eligibility • 401(k) with employer match • Employee Stock Purchase Plan (ESPP) • Financial wellness resources • Career coaching • Optional long-term care insurance • Tuition reimbursement • Flexible time off for exempt employees or paid time off for nonexempt employees • Up to 12 paid holidays per year • Commuter benefits • Employee discounts • Charitable gift matching • Paid volunteer time off • Corporate volunteer events • 24/7 professional therapy, coaching, emotional well-being programs, guided meditation, and wellness resources • Commission earnings; commission targets generally 20%–50% of base salary

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