Licensed Member Care Representative

🔥 4 minutes ago

🏈 Alabama, Arizona, +7 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🦬 Montana – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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TRANZACT

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

TRANZACT is a company for which available information could not be retrieved from the provided source because the web application requires a JavaScript-enabled browser to display content. Based only on the input given (a loading/application message) there is insufficient publicly provided detail to describe the company's activities, products, services, or size with confidence. Further information or an alternative text source is needed to produce an accurate company description and to select applicable industries.

📋 Description

• Conduct structured, client-centric conversations with members who are new to their Humana plan. • Guide members step-by-step through required modules to activate their benefits accurately and completely. • Provide an exceptional customer experience, ensuring members feel supported and informed throughout the process. • Maintain compliance with Humana and TRANZACT standards while completing benefit activation calls. • Accurately document member interactions and completed modules. • Perform other duties as assigned.

🎯 Requirements

• Must be licensed; however, this role does not involve performing licensed work. • Performance at or above program average for the previous 90 days. • Full availability to work a schedule beginning as early as 8:30 AM EST or ending as late as 9:00 PM EST; ability to work overtime as required. • During AEP, full availability to work during business hours of operation, including weekends as needed. • Demonstrates and lives the BE REAL values and attributes.

🏖️ Benefits

• $18.00 Per Hour Plus No Limits on Monthly Sales Bonuses!! • Paid Training • Paid Time Off and Holidays • Professional & Fun Culture • Full Benefits