
10,000+ employees
Founded 1853
đź’Ľ Consulting
📦 Logistics
🛡️ Insurance
Consulting • Logistics • Insurance
Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.
🔥 3 minutes ago
🍂 Massachusetts – Remote
đź’µ $63.8k - $105.4k / year
⏰ Full Time
🟢 Junior
🚫👨‍🎓 No degree required
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10,000+ employees
Founded 1853
đź’Ľ Consulting
📦 Logistics
🛡️ Insurance
Consulting • Logistics • Insurance
Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.
• Inspect, estimate, negotiate, and evaluate first- and third-party auto physical damage claims • Deliver consistent service quality throughout the claim life cycle • Manage assignments and travel promptly to vehicle or equipment locations • Scope claims and determine physical claim values using recognized resources and estimating/evaluation software • Prepare and document vehicle/equipment damage appraisals and Actual Cash and Replacement values • Partner with assigned Claim Professionals from initial investigation through final recovery • Negotiate claim values and settlements with customers and repair facilities • Determine settlement amounts for applicable total-loss claims • Convey settlements and initiate payments, including total loss and rental reimbursement • Provide inspection assistance across lines of business, including catastrophe response • Review coverage and apply policy conditions, provisions, exclusions, and endorsements • Manage the repair process and maintain claim and expense reserves • Develop and update action plans and claim diaries to resolve vehicle repairs timely • Communicate damage assessments and obtain payment authorization • Serve as a technical resource and advise claim professionals on claim damages • Participate in catastrophe response deployments and perform other assigned duties
• High school degree or GED with a minimum of one year of auto appraisal experience • Valid driver's license • State appraiser and claim handling licenses where applicable; licenses may generally be required within three months of starting • Associate's, bachelor's, or technical school degree is listed as an ideal candidate qualification • Two years of auto appraisal experience and prior insurance carrier experience preferred • Strong technical background and extensive knowledge of auto repair techniques, terminology, and construction • Thorough knowledge of claims appraisal systems and claim operations • Windows proficiency, including Excel and Word • Participation in auto catastrophe response, including extended deployment and unscheduled travel with minimal notice • Strong mathematical and negotiation skills • Ability to remain current on jurisdictional laws and regulations and communicate compliance requirements • Commitment to continuous education • Ability to travel to vehicle/equipment locations and deploy away for a minimum of 16 days, including two travel days • Insurance license(s) may be required to perform essential functions and must be maintained with continuing education as mandated
• Performance-based cash incentive awards • Health insurance for employees and eligible family members from the first day of employment • Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program with annual 401(k) contributions for eligible student loan payments • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, and caregiving support • Free professional counseling services, health coaching, and mental health resources • Matching Gift and Volunteer Rewards program • 100% remote work arrangement
Apply Nowđź•’ July 10
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