Auto Appraiser

🕒 October 2

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $65.4k - $108k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Travelers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Physically inspect and assess damaged vehicles at body shops or customer locations • Perform estimate reviews and virtual inspections • Collaborate with repair facilities to ensure accuracy, consistency, and quality across claims • Prepare repair estimates using industry-standard estimating software • Determine parts, labor, and material costs needed to restore vehicles • Evaluate and settle vehicle total losses by determining actual cash value through market research and comparable vehicle analysis • Negotiate repair costs and settlements with body shops, customers, and third-party claimants • Identify and document pre-existing damage, prior repairs, and potential fraud indicators • Collaborate with claim representatives, body shops, and vendors to coordinate repairs and resolve issues • Explain the appraisal process, answer questions, and keep vehicle owners informed throughout the claim lifecycle • Adapt to technology implementations, system upgrades, and AI-related digital tool rollouts • Serve as a technical resource for auto claim staff and advise claim professionals on claim damages • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree • Active adjuster license, where applicable • Two years of auto physical damage appraisal experience • Proficiency in claims management and estimating software • Advanced skills in Microsoft Office and enterprise technology systems and platforms • Strong verbal and written communication skills • Ability to exercise sound judgment and make effective decisions • Exceptional customer service skills • Strong attention to detail and organizational skills • Ability to manage multiple tasks and prioritize effectively • Demonstrated conflict resolution skills • Ability to manage stress and maintain professionalism under pressure • Basic understanding of insurance principles, terminology, state insurance regulations, and claim handling requirements • High School Diploma or GED required • One year of auto physical damage appraisal or comparable claim-related experience, or successful completion of the required Travelers Claim Representative training program • Valid driver’s license

🏖️ Benefits

• Health insurance for employees and eligible family members from the first day of employment • 401(k) dollar-for-dollar match up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program contributions for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum 20 days paid time off annually • Nine paid company holidays • Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching • Matching Gift and Volunteer Rewards program