AI Adoption Engineer

🕒 July 7

🗽 New York – Remote

🗽 New York – Remote

💵 $150k - $300k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Traversal

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 Seed on 2025-07

Artificial Intelligence • SaaS • B2B

Traversal is an AI-driven Site Reliability Engineering (SRE) platform that automates incident detection, triage, root cause analysis, and remediation for complex production environments. It uses agentic AI to cut through alert noise, surface evidence-backed root causes, and enable one-click rollbacks or fixes, while generating editable post-mortems and supporting flexible deployment models (read-only, on-prem, bring-your-own-model) to meet enterprise privacy and control requirements.

📋 Description

• Own all four adoption phases end-to-end for a portfolio of enterprise accounts • Maintain a customer-specific 30/60/90 roadmap, updated weekly • Run every customer-facing meeting type in the process • Publish a monthly async leadership update to each account’s executive sponsors • Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account. • Instrument and maintain accuracy tracking in collaboration with the customer • Identify and capture failure modes through power-user 1:1s • Debug and resolve platform issues surfaced during adoption • Synthesize customer feedback into structured product roadmap input

🎯 Requirements

• 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company. • Genuine technical depth • Demonstrated ability to run executive-level conversations and engineer-level conversations • Experience driving adoption of a technical product • Strong written communication. • Comfort with ambiguity and a builder’s instinct

🏖️ Benefits

• health insurance • startup equity • flexible time off • plenty of in-office snacks