Training Quality Specialist

Job not on LinkedIn

🔥 2 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $6 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Tribe Builders, Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

🧘 Wellness

Consulting • Marketing • Wellness

Tribe Builders, Inc. specializes in customized phone sales services tailored for health, wellness, and fitness brands. They combine deep industry knowledge with sales expertise to transform prospects into loyal customers, ensuring every phone interaction aligns with the brand's ethos. Tribe Builders aims to foster long-term customer loyalty by integrating their services into client operations, handling each sales interaction with care and strategic thought. Their proven systems elevate the sales process within the crowded health, wellness, and fitness market, helping brands succeed whether they are newly launched or well-established.

📋 Description

• Serve as a primary point of contact for new hires during training hours • Respond to training-related questions and provide guidance on processes, expectations, and resources • Review AI Agent simulated sales calls and evaluate performance against sales, quality, and compliance standards • Provide clear, actionable feedback after simulated call reviews • Assign and send targeted One Thing Trainings based on key coaching opportunities • Monitor trainee progress through training, simulated calls, certifications, and coaching assignments • Identify trainees falling behind, repeatedly struggling, or requiring additional support • Follow up to ensure coaching feedback is reviewed and applied to subsequent simulated calls • Escalate significant performance, compliance, attendance, or training concerns to Quality & Compliance leadership • Maintain accurate documentation of trainee progress, coaching, and simulated call outcomes • Partner with the Quality & Compliance team to identify new-hire performance trends and improve training

🎯 Requirements

• 1+ year of experience in sales, sales quality assurance, call-center quality, training, or coaching • Solid understanding of the sales process, including call structure, discovery, objection handling, and closing • Experience evaluating calls or performance against a set scorecard, rubric, or quality standard • Strong written communication skills, with the ability to give clear, specific, actionable feedback • Comfortable giving constructive feedback while staying approachable and encouraging • Strong organizational skills and ability to manage many trainees, reviews, and follow-ups simultaneously • High attention to detail and accuracy when documenting trainee progress, coaching, and call outcomes • Ability to meet set review timelines and stay responsive throughout scheduled working hours • Sound judgment about when to escalate performance, compliance, attendance, or training concerns • Comfortable with or able to quickly learn training platforms, AI-based call simulation tools, tracking spreadsheets, and messaging tools • Reliable internet and equipment required • Setup capable of supporting clear, uninterrupted phone and video conversations • Available to work 8:00 AM–4:00 PM US Central Time consistently • Preferred: experience coaching or onboarding new sales representatives • Preferred: background in quality and compliance, especially in a regulated sales environment • Preferred: experience with learning management systems, CRM platforms, or call-scoring software • Preferred: familiarity with microlearning or targeted coaching methods, such as the One Thing Training approach • Preferred: experience spotting performance trends across groups and sharing insights with leadership

🏖️ Benefits

• Fully remote work • Work with a growth-centric global environment • Opportunity to help reshape the health and wellness industry