National Accounts Specialist – Bench

🔥 11 minutes ago

🐊 Florida, Texas – Remote

🐊 Florida – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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TriMark USA

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🍽️ Food & Beverage

🤝 B2B

🏨 Hospitality

Food & Beverage • B2B • Hospitality

TriMark USA is North America’s leading provider of custom commercial kitchen solutions, specializing in foodservice equipment, smallwares, flatware, design and services. The company delivers end-to-end solutions including design & build, product sourcing, project management, equipment rentals, chemical programs, and after-sale service, with a focus on white-glove, locally executed service backed by national purchasing power. TriMark serves restaurants and other commercial foodservice operations, positioning itself as a B2B partner for businesses undertaking foodservice projects of varying size and complexity.

📋 Description

• Assist National Accounts Coordinators and Sales Representatives in managing national accounts, providing timely and accurate support for customer inquiries and requests. • Collaborate closely with internal and external stakeholders to ensure the successful execution of national account activities. • Support the generation of accurate quotes for national accounts, reviewing vendor quotes and providing assistance in negotiating discounts when applicable. • Assist with the order entry process, ensuring timely and accurate processing of orders while adhering to customer requirements and deadlines. • Assist in coordinating logistics for national account shipments, deliveries, and equipment installations, liaising with vendors, carriers, installers, and customers as needed. • Utilize third-party facility management software to track and manage orders, shipments, and installations. • Assist in addressing and resolving customer equipment issues, escalating complex issues to senior team members or other departments as necessary. • Provide prompt and professional customer support, ensuring timely resolution of inquiries and concerns. • Maintain and analyze data related to national account quotes, orders, and installations, identifying trends, discrepancies, and areas for improvement. • Prepare regular reports and updates for National Accounts Coordinators and management to support decision-making and strategy development.

🎯 Requirements

• High School Diploma, or equivalent military or practical experience. • 2 – 4 years of experience in the foodservice/hospitality/restaurant industry, with exposure to national accounts coordination or similar role. • Completion of CFSP Test within the first 3 years of employment; CFSP Certification preferred. • Demonstrated ability to provide excellent customer service, manage logistics, and support national account activities effectively. • Proficient in Microsoft Outlook, Excel, and Word, with the ability to learn and utilize database and quoting software. • Ability to successfully pass a background check post offer acceptance.

🏖️ Benefits

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance • 401k • Community Service Day • Spotlight Awards • National Sales Excellence Awards • CFSP Prep Certification Program