Correspondence Representative – Medical Billing Mailing Operations

🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $15 - $23 / hour

⏰ Full Time

🟢 Junior

🏥 Medical Billing and Coding

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Trinity Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

🏨 Hospitality

🔥 Funding within the last year

💰 $20k Grant - Trinity Health on 2025-10

Healthcare • Non-profit • Hospitality

Trinity Health is one of the largest not-for-profit, faith-based healthcare systems in the United States. With approximately 127,000 colleagues and over 38,300 physicians and clinicians, it provides a wide range of medical services and care to diverse communities across 26 states. The organization emphasizes its mission-driven, faith-based values, community impact, employee benefits, and career opportunities including travel nursing through its FirstChoice program. Headquarters are listed in Livonia, Michigan. Trinity Health focuses on patient care, community health, and supporting a large workforce of clinical and non-clinical staff.

📋 Description

• Perform day-to-day correspondence activities within Hospital and/or Medical Group revenue operations • Collect, organize, scan, redact, and index patient and insurance correspondence and related documentation into OnBase or a similar application • Sort and date-stamp incoming fax, email, and postal correspondence and distribute it appropriately • Review returned mail, research and correct patient accounting information, update envelopes, and resubmit mailings • Assist with large copy and mail productions and sort outgoing correspondence for cost-effective postage • Print UB04s and send medical records by Certified Mail to support Billing and Follow-Up teams • Unpack and stock supplies, maintain inventory, and reorder supplies and envelopes • Prepare special reports as directed by the manager • Provide relief support, train new employees when selected, and cross-train in various functions • Perform other duties assigned by the manager • Maintain knowledge of applicable laws, regulations, Trinity Health's Organizational Integrity Program, Code of Conduct, policies, and procedures

🎯 Requirements

• High school diploma • Minimum of one (1) year work experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing mailroom and document imaging functions, or an equivalent combination of education and experience • Data entry skills (50-60 keystrokes per minute) • Excellent verbal and written communication skills • Organizational, interpersonal, accuracy, attention-to-detail, time management, problem-solving, and independent work skills • Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel • Ability to read, write, and operate a keyboard and telephone effectively • Ability to work in a collaborative, shared leadership environment • Ability to comply with Trinity Health policies and procedures • Completion of regulatory/mandatory certifications and skills validation competencies preferred

🏖️ Benefits

• Remote work position • Equal Opportunity Employer