Call Center Representative

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $18 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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Trinity Health

WebsiteLinkedInAll Job Openings

10,000+ employees

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

Trinity Health is a Christian K-12 educational institution located in Wichita, Kansas, dedicated to providing a Christ-centered education that nurtures spiritual growth and academic excellence. The academy emphasizes the importance of faith in students' lives, integrating spiritual development with rigorous academic programs and a broad array of extracurricular activities, including athletics and fine arts. Trinity Health fosters a supportive community where teachers and families collaborate to help students develop a personal relationship with Jesus Christ and excel in their studies.

📋 Description

• Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff • Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal quality patient care • Schedules patient appointments, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency • Provides a high level of customer service to all internal and external customers

🎯 Requirements

• High School Diploma or GED required • Previous experience in a combination of patient services, medical reception, call/customer Call Center (medical environment) or other customer service environment

🏖️ Benefits

• Quality of Life: Where career opportunities and quality of life converge • Advancement: Strong orientation program, generous tuition allowance and career development • Work/Life: Office Hours, Monday - Friday