SAP Support Specialist

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🔥 0 minutes ago

🏈 Alabama, Colorado, +15 more states – Remote

🏈 Alabama – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $70k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Tripoint Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🏛️ Government

🔒 Cybersecurity

💼 Consulting

Government • Cybersecurity • Consulting

Tripoint Solutions is an IT services and professional solutions firm that provides digital transformation, application modernization, legacy systems operations & maintenance, data analysis, cybersecurity, process engineering, project and program management, and instructional learning. The company focuses on practical, sustainable solutions tailored to client business needs and has an established presence supporting U. S. government agencies and federal contracts (examples cited include NIH/NITAAC, Commodity Futures Trading Commission, USACE, National Defense University, and Defense Travel Program Management Office). Tripoint emphasizes cloud-centric modernization (noting AWS partner status), asset accountability for real property management, and secure, compliant operations for mission-critical systems.

📋 Description

• Provide day-to-day technical support and troubleshooting for SAP ERP modules • Address user issues promptly and effectively • Support SAP User Management (SAP UM), including user access, basic role management, and navigation assistance • Collaborate with business stakeholders to understand requirements and translate them into system configurations or enhancements • Monitor system performance and conduct regular maintenance activities • Ensure optimal operation and compliance with best practices • Document support activities, system changes, and user guides • Participate in testing and deployment of SAP updates, patches, and new functionalities • Ensure seamless integration and minimal disruption

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field • Proven experience supporting SAP ERP systems in a professional environment • Strong understanding of ERP concepts and SAP module functionalities • Excellent problem-solving skills and ability to troubleshoot complex system issues • Effective communication skills to interact with technical teams and business users • Proficiency in Microsoft Office applications • Active Secret Clearance is required • USA Citizenship is required • SAP certification in relevant modules (e.g., SAP FI, SAP MM, SAP SD) preferred • Experience with SAP S/4HANA migration or implementation projects preferred • Familiarity with database management and integration technologies related to SAP preferred • Knowledge of ITIL processes and service management frameworks preferred • Prior experience working in the Professional, Scientific, and Technical Services industry preferred • Must be currently located in, or willing to relocate to, one of the states supported by Tripoint Solutions corporate offices: AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA • No relocation assistance provided

🏖️ Benefits

• Medical, Dental, Vision benefits with a national provider network • Flexible Spending and Health Savings Accounts (FSA & HSA) • Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental Supplemental Insurance • Paid time off (PTO) • 11 paid holidays • 401(k) Retirement Plan • Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications • Monthly transportation, parking, and cell phone service reimbursement