Associate Director – Project Management

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TriVoca Health

51 - 200 employees

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

TriVoca Health is a healthcare-focused market research and panel provider (formerly Sago Health) that connects patients, caregivers, and healthcare professionals to support qualitative and quantitative research for pharmaceutical, medical device, and healthcare agency clients. TriVoca operates proprietary panels including over 33,000 patients, caregivers, and HCPs and covers more than 380 pre-identified medical conditions. The company offers end-to-end research services — recruitment, in-person and online qualitative work (focus groups, in-depth interviews, diaries), survey programming and hosting, data processing and analysis, and feasibility consulting — with strong emphasis on data quality, regulatory compliance (including adverse-event-trained staff), and privacy. TriVoca also employs AI to augment human-led research processes while maintaining client control and protecting client data.

📋 Description

• Own the performance of Project Managers and Coordinators, including coaching and development • Set clear expectations for communication, quality, and project execution; reinforce accountability across the team • Responsible for assigning new projects within their portfolio of accounts owned • Oversee day-to-day project execution to ensure consistency, quality, and adherence to timelines • Identify recurring issues or inefficiencies and partner with leadership to implement improvements • Foster strong working relationships across teams, reinforcing clear roles, responsibilities, and communication expectations

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred • 3–5 years of people management experience, ideally leading Project Managers or similar roles • 5+ years of qualitative project management or related experience • Demonstrated ability to manage team performance, multiple projects, and competing priorities • Strong analytical, organizational, and problem-solving skills • Experience working in fast-paced, high-volume environments • Proficiency with project management and digital platforms; strong Excel skills preferred

🏖️ Benefits

• Medical • dental • vision • 401k with employer match • PTO • holidays

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