Senior Performance Strategist, Collections

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $120k - $170k / year

⏰ Full Time

🟠 Senior

📞 Collections

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TrueML

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

TrueML is a leading company in the fintech sector, known for its innovative solutions that prioritize customer experience in the financial services industry. The company, along with its family of companies like TrueAccord, focuses on developing intelligent, digital-first communication platforms and products that revolutionize the consumer experience in financial health management. TrueML leverages the expertise of a dynamic team of data scientists, financial services experts, and customer experience specialists to create technology that addresses roadblocks to consumers' financial well-being, ensuring inclusivity and accessibility in financial systems. Founded in 2013 by Ohad Samet, TrueML continues to disrupt traditional financial services by making them more consumer-friendly and effective.

📋 Description

• Own end-to-end diagnosis of performance shifts across TrueAccord's AI- and data science-driven recovery platform • Monitor leading indicators and diagnose key shifts across clients, portfolios, and channels • Trace findings into application logic, rules, configurations, and processing flows to identify technical defects or strategy gaps • Turn root-cause insights into recommendations with expected impacts and success metrics • Partner with the Strategy Manager to implement recommendations in production • Perform what-if analyses, scenario modeling, and stress-testing for revenue planning • Design and evaluate structured experiments, including hypotheses and decision thresholds • Partner with Client Managers to deliver defensible performance narratives • Challenge unsupported strategies and participate in high-stakes client discussions • Translate data findings and system behaviors into recommendations optimizing liquidation, engagement, and client outcomes • Collaborate with Strategy, Engineering, Product, Client Managers, a Senior Strategy Manager, a Senior Data Scientist, and agentic AI tools

🎯 Requirements

• 6+ years in analytics • Strong focus on funnel/lifecycle diagnosis, cohort/curve analysis, or channel optimization • Experience in consumer collections, lending, CRM, subscription, or eCommerce is suitable • Advanced SQL skills and ability to navigate complex schemas such as Snowflake • Proficiency reading and tracing logic in Python or configuration files • Practical experience using AI tools daily in analytical workflows • Proficiency with self-serve BI tools such as Looker or Tableau • Ability to build defensible what-if models and forecasts • Working knowledge of statistical significance and experimental design • Exceptional written and verbal communication skills • Bachelor's degree in a quantitative field or equivalent experience • Ability to work outside standard business hours when necessary • Occasional local or international travel may be necessary • Reliable internet connection and professional work environment • Ability to protect confidential information while working outside a company office

🏖️ Benefits

• Flexible vacation • Medical/dental/vision insurance • Traditional/Roth retirement savings options • Company-paid disability and life insurance • Flexible Spending Account & Limited FSA • Family-friendly parental leave • Volunteer and voting time off • On-demand wellness platform access for you and 5 friends and family • PerkSpot discount program for 900+ merchants nationwide • Remote-first work environment • Reasonable accommodations • Opportunities for company meetings, training, offsites, and collaborative projects