Cybersecurity Operations Manager

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True Zero Technologies, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

True Zero Technologies, LLC is a veteran-owned company specializing in cybersecurity solutions. The company offers a range of services including security engineering and architecture, emerging technology adoption, cyber operations, cyber threat intelligence, penetration testing, and information assurance. True Zero is also recognized for its managed services and cloud security capabilities. The company partners with technology leaders such as Tanium, Splunk, Cribl, and Zscaler to deliver high-impact, high-value solutions that help organizations innovate while enhancing their security and operational programs. True Zero is committed to empowering organizations with actionable insights to secure their IT environments effectively.

📋 Description

• Direct daily cybersecurity operations across multiple technical workstreams • Coordinate work priorities across incident response, vulnerability management, RMF, engineering, ISSO, policy, and continuous monitoring teams • Lead recurring operational meetings, status reviews, backlog reviews, and action item tracking • Maintain the Integrated Master Schedule and coordinate deliverables across the program • Monitor service delivery, staffing, workload balancing, and operational performance • Track risks, issues, assumptions, and dependencies while coordinating mitigation activities • Ensure recurring reports, metrics, dashboards, and executive briefings are delivered accurately and on schedule • Coordinate onboarding activities, knowledge transfer, and operational readiness during contract transition and throughout program execution • Serve as the operational escalation point for cross functional issues requiring coordination between technical teams • Support Government leadership through recurring operational reviews and program governance meetings • Drive continuous process improvement by identifying workflow bottlenecks, improving coordination, and increasing operational efficiency • Coordinate surge support during high priority incidents, major vulnerability response activities, or emerging operational requirements • Partner closely with the Program Manager to ensure contractual commitments, performance metrics, and customer expectations are consistently achieved • Manage the performance and growth of assigned Indefinite Delivery/Indefinite Quantity contracts and associated task orders • Oversee contract execution, customer relationships, staffing, financial performance, subcontractor coordination, compliance, and program reporting • Coordinate across delivery, contracts, finance, recruiting, business development, and technical teams to plan, staff, and execute task orders

🎯 Requirements

• Bachelor’s degree in Cybersecurity, Information Technology, Information Systems, Computer Science, Business, or related field • Approximately 5 or more years of experience leading cybersecurity operations, security programs, or enterprise IT operations • Experience managing cross functional technical teams supporting Federal customers • Experience coordinating multiple concurrent workstreams with competing priorities • Familiarity with cybersecurity operations, vulnerability management, RMF, incident response, or security engineering programs • Experience developing executive status reports, operational dashboards, and performance metrics • Strong organizational, communication, and stakeholder management skills • Experience supporting Federal cybersecurity programs operating under FISMA or NIST guidance • Preferred: Experience supporting NIH, HHS, or other Federal civilian agencies • Preferred: Experience supporting enterprise cybersecurity operations centers or integrated cyber programs • Preferred: Familiarity with Continuous Diagnostics and Mitigation (CDM) programs • Preferred: Experience coordinating RMF lifecycle activities and continuous monitoring efforts • Preferred: Experience working with ServiceNow, Jira, Microsoft Project, Power BI, SharePoint, or similar collaboration and reporting platforms • Preferred certifications: PMP, CAPM, ITIL Foundation or higher, CISSP, CISM, Security+, or CGRC

🏖️ Benefits

• Competitive salary, paid twice per month • Best in class medical coverage • 100% of medical premiums covered by True Zero • Company wide new business incentive programs • Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.) • 3 weeks of PTO starting + 11 Paid Holidays Annually • 401k Program with 100% company match on the first 4% • Monthly reimbursement of Cell Phone and Home Internet costs • Paternity/Maternity Leave • Investment in training and certifications to broaden and deepen your technical skills