Customer Service Representative – Part time

🕒 June 3

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Logo of TTEC

TTEC

10,000+ employees

Founded 1984

🤝 B2B

🏢 Enterprise

💰 $1.5G Post-IPO Debt - TTEC on 2021-11

B2B • Enterprise

TTEC is a global customer experience and digital services company that partners with brands to deliver customer service, sales, and technology-enabled support. The company operates contact-center and remote workforces, provides workforce training and talent solutions, and builds technology and digital programs that help enterprises manage customer interactions. TTEC emphasizes employee experience, inclusion, and corporate responsibility while serving other businesses at scale.

📋 Description

• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues • Navigate multiple systems and applications simultaneously to document interactions and provide accurate solutions • Meet established goals for all performance metrics including call quality, productivity, and schedule adherence

🎯 Requirements

• At least 1 year of customer services experience • High school diploma or equivalent • Availability to work weekends • Computer experience • Wired internet connection (fiber, cable, or DSL) with speeds above 15 Mbps is required. Satellite and 5G connections are not supported.

🏖️ Benefits

• Part time, remote position • Supportive of your career and professional development • An inclusive culture and community-minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Healthy benefits package that could include PTO, tuition reimbursement, health and wellness incentives

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