TTEC
10,000+ employees
Founded 1984
📣 Marketing
📦 Logistics
💼 Consulting
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
Marketing • Logistics • Consulting
TTEC is a global customer experience and business process outsourcing company that combines people and technology to deliver customer service, sales, and digital solutions for other organizations. It operates contact centers, remote work programs, talent acquisition and training services, and technology-enabled workforce management to support clients across industries. TTEC emphasizes employee experience, diversity and inclusion, and offers roles ranging from customer service and sales to technology and licensed insurance agents.
Korean-English Bilingual Healthcare Customer Service Representative
🔥 4 minutes ago
🏄 California – Remote
💵 $22 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇰🇷 Korean Required
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TTEC
10,000+ employees
Founded 1984
📣 Marketing
📦 Logistics
💼 Consulting
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
Marketing • Logistics • Consulting
TTEC is a global customer experience and business process outsourcing company that combines people and technology to deliver customer service, sales, and digital solutions for other organizations. It operates contact centers, remote work programs, talent acquisition and training services, and technology-enabled workforce management to support clients across industries. TTEC emphasizes employee experience, diversity and inclusion, and offers roles ranging from customer service and sales to technology and licensed insurance agents.
📋 Description
• Answer incoming calls from customers • Engage thoughtfully with customers to understand their needs • Conduct research across multiple systems to resolve questions • Provide clear, accurate information to help consumers navigate healthcare options • Manage a high volume of interactions while maintaining quality and professionalism • Follow a set schedule, including designated breaks and lunches
🎯 Requirements
• At least 6 months of customer service experience • Bilingual in English and Korean • High school diploma or equivalent • Strong empathy, patience, and attentiveness to customer's needs • Comfort working with computer systems and Windows based applications • A distraction free, designated home workspace • A secure, high speed wired internet connection (minimum 25 mbps)
🏖️ Benefits
• PTO • Tuition reimbursement • Health and wellness incentives
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