TTEC
10,000+ employees
Founded 1984
🤝 B2B
💰 Post-IPO Debt on 2021-11
B2B • Customer Experience • AI
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
Insurance Customer Support Associate
Job not on LinkedIn
🕒 March 28
🐊 Florida, Illinois, +7 more states – Remote
💵 $17 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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TTEC
10,000+ employees
Founded 1984
🤝 B2B
💰 Post-IPO Debt on 2021-11
B2B • Customer Experience • AI
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
📋 Description
• Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. • Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business. • Provide concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.
🎯 Requirements
• 1 year or more of customer service experience • High school diploma or equivalent • Recognize and solve problems of mid-to-high level customer service issues • Computer experience • High speed internet (> 15 mbps) • Smart phone or another device that runs IOS or Android for your daily log-in.
🏖️ Benefits
• Base wage starting at $17 per hour plus performance bonus opportunities • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
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