AWS Project Manager

🔥 17 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $100k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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TTEC Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

📋 Description

• Schedule stand-ups and other meetings with their team and their clients. • Manage the budget for all of their projects, constantly communicating with clients about the scope, timing, and remaining resources • Keep team members busy. There’s always work to be done. Our PMs help devs find the right work for them. • Assist in documenting the design of the process for the contact center • Provide key assistance for transitioning from delivery to managed services • Helping clients understand how the delivery team will meet their business goals and the costs around using those technologies. • Identifying tradeoffs between various solution options.

🎯 Requirements

• Knowledge of the contact center industry is a MUST HAVE • AWS ecosystem knowledge - AWS Certifications are even better. • Experience with AWS Connect is a huge plus • Certified Scrum Master, SAFe certification • Experience managing complex technology projects in/for large organizations • Demonstrated ability to work with demanding clients in an ever-changing, fast-paced environment. We are customer-obsessed, and we deliver amazing results. • Thorough knowledge of agile methodologies such as Scrum