Conversational AI Chat Bot Developer

🕒 April 1

🤠 Texas – Remote

🤠 Texas – Remote

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TTEC Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

📋 Description

• Develop and enhance conversational chatbot solutions using Cognigy and NICE Proactive AI Agent for client implementation projects • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript • Code and test projects • Deliver high-quality software on time • Attend meetings and training as required • Perform system analysis and project management duties for successful project completion • Develop customer-facing solution pitches, value propositions, and demo experiences • Determine objectives and approaches to engagements • Mitigate and resolve code errors for development and future concepts • Develop, test, and deliver the NICE Cognigy software platform • Implement NICE Proactive AI Agent, Omilia, and Cognigy software • Develop NICE Proactive AI products and features • Conduct unit testing and code reviews • Resolve defects during the QA cycle • Support the production environment • Assist other developers in a team environment

🎯 Requirements

• 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Model (LLM)-based or Generative AI solutions • 3 or more years of software development experience, including design, custom development, and testing of real-time systems • 5+ years of JavaScript experience • Experience with JavaScript, Python, and Java • Experience with DialogFlow, Kore.ai, Cognigy, Amazon Lex, or Omilia • Hands-on experience creating modern chatbots and AI Virtual Agents/Agent Assist • Contact Center as a Service (CCaaS), NICE CXone, and CXone Studio experience is nice to have • Team player with ability to mentor team members • Desire to work in a fast-paced environment

🏖️ Benefits

• Annual incentive program • Medical, dental, and vision benefits • Tax-advantaged health care accounts • Financial and income protection benefits • Paid time off (PTO) • Wellness time off