
1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
🔥 0 minutes ago
🤠 Texas – Remote
💵 $130k - $150k / year
⏰ Full Time
🟠 Senior
🌐👩💻 Salesforce Developer
🦅 H1B Visa Sponsor
👻 Ghost score 2%
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1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
• Design, develop, test, and deploy Salesforce solutions using Apex, Lightning Web Components, Flows, and configuration tools • Build solutions based on functional and technical specifications from Solution Architects and Consultants • Customize Salesforce objects, fields, validation rules, workflows, and automation • Develop and maintain integrations using Salesforce APIs, web services, and middleware platforms • Participate in technical design sessions and provide input on implementation approaches and best practices • Collaborate with Architects, QA, Project Managers, and client stakeholders • Support multiple Salesforce development initiatives simultaneously in an Agile delivery environment • Troubleshoot and resolve defects, performance issues, and production support requests • Produce and maintain technical documentation, including design specifications and deployment notes • Participate in product, sales, and procedural training and certification programs • Attain quarterly and annual objectives assigned by management
• B.S. in Computer Science, Software Engineering, MIS, or equivalent work experience • 3+ years of hands-on Salesforce development experience • 2–4 years of Salesforce implementation, customization, and configuration experience • Salesforce Certified Platform App Builder required • Salesforce Certified Platform Developer I preferred • Experience developing on the Salesforce platform, including Sales Cloud and Service Cloud • Strong proficiency with Apex, SOQL, SOSL, Lightning Web Components, and Flows • Experience with Salesforce data management, deployments, and source control • Familiarity with Salesforce APIs, integrations, and data migration tools • Experience working in Agile/Scrum delivery models • Understanding of enterprise application design and Salesforce best practices • Strong problem-solving, communication, and time-management skills • Experience with CRM concepts such as case management, interaction management, CTI, and related technologies is a plus
• Annual incentive program • Medical, dental, and vision benefits • Tax-advantaged health care accounts • Financial and income protection benefits • Paid time off (PTO) • Wellness time off • Product, sales, and procedural training and certification programs
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