AI Operations Engineer

🔥 10 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $100k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Turtle

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1923

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Turtle is a global leader in electrical distribution, industrial automation, supply chain solutions, and energy management, providing one of the industry’s most comprehensive ranges of sustainable services and solutions. As a fourth-generation, family-owned Certified Women's Business Enterprise (WBE) with over 100 years of history, Turtle's project teams bring together operations, logistics and product specialists to go beyond transactional customer relationships and deliver mission critical solutions you need today while preparing you to meet the high-stakes challenges of tomorrow. With decades-long vendor partnerships and versatile engineering capabilities such as cyber security, digital infrastructure modernization, and material management, our company is driven by radical collaboration, technical expertise, innovation, and sustainability.

📋 Description

• Build, test, and support AI agents and chatbots for internal business use cases • Translate stakeholder requirements into working designs and improve solutions using feedback and usage data • Maintain and improve production AI agents and chatbots through prompt and workflow tuning, error handling, and performance monitoring • Identify informally deployed AI tools and migrate them to enterprise-managed, centrally hosted, access-controlled platforms • Apply governance, authentication, and access-control standards with Cyber Security and the AI Center of Excellence • Administer and support NeuralSeek, Claude, and Copilot platforms • Monitor platform health, performance, and usage using Data Dog and related observability tools • Evaluate new AI tooling and recommend adoption • Support Model Context Protocol (MCP) server infrastructure • Build, test, and maintain API integrations with enterprise applications and data sources • Resolve integration issues with internal teams and vendors • Monitor and manage token and API consumption costs, including allocation, budgeting, forecasting, and optimization • Maintain an inventory of production AI agents, bots, and integrations • Participate in incident response for AI outages, integration failures, and unexpected model behavior • Support vendor management, renewals, license reconciliation, and issue escalation • Develop training and enablement materials for business users • Ensure compliance with AI governance, data handling, and security policies • Document architecture, configurations, and runbooks

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience • 3 to 5 years of experience in an AI, automation, integration, or DevOps/AIOps engineering role • Practical experience building or supporting AI agents or chatbots in a business environment • Working knowledge of REST APIs and experience building or maintaining API integrations • Strong troubleshooting skills across applications, integrations, and infrastructure • Ability to work independently while collaborating across IT, business, and security teams • Familiarity with NeuralSeek, Claude, Microsoft Copilot, or comparable AI orchestration and assistant platforms is preferred • Experience with Data Dog or similar observability and monitoring platforms is preferred • Exposure to Model Context Protocol (MCP) or similar agent-to-system integration frameworks is preferred • Understanding of cloud or SaaS cost management (FinOps) principles as applied to AI consumption is preferred • Experience operating in a regulated or compliance-driven environment is preferred • Relevant certifications are beneficial but not required

🏖️ Benefits

• 401(k) plan • Health insurance • Dental insurance • Vision insurance • Life insurance • Paid holidays • Vacation • Employee negotiated discounts