Head of Applications

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🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

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👻 Ghost score 25%

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Twelve Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

Twelve Labs is a company that specializes in developing state-of-the-art multimodal AI solutions that understand videos like humans. Their technology allows for natural language video search, generation of text from video content, and rich video embeddings for various applications. They provide APIs to power intelligent video applications that can search, generate, and embed content from vast video libraries. Twelve Labs aims to revolutionize video AI by offering customizable and scalable models suitable for enterprise use, ensuring secure data handling in line with global compliance standards.

📋 Description

• Set the strategy for TwelveLabs' application layer, including users, workflows, product scope, and priorities • Identify focused market wedges through customer discovery, rapid prototyping, and disciplined market testing • Ship AI-native applications for non-technical users on top of core models, agent harness, and shared infrastructure • Define application-specific evaluations, task-success criteria, reliability thresholds, human review, and launch guardrails • Own activation, engagement, retention, monetization, and customer value for shipped applications • Build learning loops between users and products using usage data and customer behavior • Define platform and model requirements including capabilities, APIs, latency, quality, and reliability • Partner with Design, Research, Engineering, Product, Commercial, Revenue, and Partnerships • Work with lighthouse customers and convert learnings into reusable products • Recruit and lead a lean, high-performing applications team • Establish a culture of speed, craft, direct user contact, and accountability • In the first 90 days, identify promising users and workflows, select application wedges, prototype with users, establish evals and thresholds, define team boundaries, and make critical hires • In the first 3 months, launch a real product, demonstrate repeated use and measurable customer value, instrument product metrics, demonstrate user ROI, productize customer work, prioritize core technology improvements, and build a small autonomous team • In the first 6 months, establish a path to product-market fit, create repeatable growth and monetization, define the next-product portfolio thesis, and strengthen platform, models, customer understanding, and go-to-market

🎯 Requirements

• 12+ years of experience across product and product leadership roles, preferably at early to mid stage software companies • Experience building and growing a product from zero to meaningful adoption • Exceptional product judgment • Technical fluency working with engineers and researchers on architecture, model behavior, latency, evaluation, reliability, and cost • Understanding of AI-native products, including probabilistic behavior, evaluation design, trust, human review, privacy and rights constraints, and quality/latency/cost tradeoffs • Experience designing or leading growth loops that improved activation, retention, distribution, or monetization • Experience recruiting and building an early team of unusually strong, low-ego people • Ability to operate before every function has its own leader • Direct involvement using products, talking with users, and inspecting data • Ability to move quickly, create evidence, make decisions, and change course based on evidence • Clear communication across research, engineering, design, and go-to-market teams • No single educational path is required

🏖️ Benefits

• An open and inclusive culture and work environment • Work closely with a collaborative, mission-driven team on cutting-edge AI technology • Full health, dental, and vision benefits • Extremely flexible PTO and parental leave policy • Office closed the week of Christmas and New Years • Monthly wellness stipend • Annual Learning & Development stipend • Global offices in San Francisco, New York, and Seoul • Coworking office memberships for remote team members • VISA support where applicable • Transportation stipend (SF & NY onsite only) • Daily meals provided (SF & NY onsite only)