Digital Sales Representative – Expansion

🕒 February 23

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Manage and expand customer accounts within the Self Service segment. • Own a book of business with the goal of protecting revenue and driving upsell and cross-sells • Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results. • Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager. • Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn • Work closely with marketing teams to align on messaging and campaigns

🎯 Requirements

• 2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance • Demonstrated track record of managing business forecasts and financial models. • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. • Analytical account development strategy based on using data to find opportunities and prove value. • Entrepreneurial mindset with appetite to define processes and build programs. • Record of delivering revenue and gross profit results • Excellent verbal and written communication skills.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program

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