Forward Deployed Engineer

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Lead technical engagements end-to-end • Write and ship production code (Python, TypeScript, Node) • Architect solutions that pass customer Infosec and ARB review • Lead high-energy customer hackathons • Build and maintain reusable technical assets • Partner with Enterprise Architects • Evangelize Twilio within the B2B builder communities • Utilize your software engineering expertise • Work closely with the Demo Platform Engineering and Enterprise Architect teams • Synthesize field insights from production deployments

🎯 Requirements

• 5+ years of hands-on software engineering experience • Strong track record of shipping production code (Python, TypeScript, Node) in real systems • Solid grounding in software engineering fundamentals: API design, system architecture, testing, debugging, version control workflows, and CI/CD • Demonstrated experience running end-to-end technical engagements • Strong communication skills and executive presence • Strong understanding of Twilio’s products and services • Ability to influence cross-functional stakeholders • Creative thinking and problem solving skills • Prior experience in forward deployed engineering or technical presales/solution engineering preferred

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • A retirement savings program

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