Lead Product Designer

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🏄 California, Colorado, +8 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $159.2k - $208k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Own the complete user journey for Twilio Voice products. • Collaborate with design peers across Messaging and Email to build an omnichannel narrative. • Shape mental models and complex configuration wizards. • Partner closely with design peers across Conversations and AI product teams. • Actively participate in the UX Design Feedback Process and mentor junior designers. • Establish a leadership-to-leadership operating model with Product Managers, Engineering Leads, and Architects.

🎯 Requirements

• 8+ years of professional product design experience specifically focused on highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms. • A strong, exhaustive portfolio demonstrating structural systems thinking, data-driven design decision-making, and deep individual product design craft. • Proven cross-functional influence partnering directly with engineering and product leaders to navigate organizational complexity. • Comfort with ambiguity, thriving in highly complex, loosely-defined technical spaces. • AI-Powered UX mindset, curious about AI-powered tools and workflows.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program