
5001 - 10000 employees
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.
🔥 0 minutes ago
🏄 California, Connecticut, +4 more states – Remote
💵 $171.1k - $213.9k / year
⏰ Full Time
🔴 Lead
✅ Product Manager
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.
• Lead the development of foundational data models and API syndication layers. • Own the backend lifecycle—from NPI governance to downstream billing. • Architect and execute a comprehensive product roadmap for a centralized product catalog service. • Design the end-to-end NPI launch framework to reduce time-to-market. • Design developer-friendly API schemas and internal PIM UI tooling to allow self-service catalog listings. • Lead the strategy to migrate and ingest legacy configurations into a single product registry.
• Minimum of 10+ years of product management experience focused on APIs, developer tooling, backend cloud architecture, or master data orchestration. • Proven success building or scaling internal platforms like Enterprise Product Information Management (PIM), CPQ engines, billing registries, or multi-tenant graph architectures. • Proven track record of defining cross-functional NPI processes and managing SKU lifecycle state machines. • Extreme comfort working directly with principal engineers on complex database schema designs and data entity relationships. • Demonstrated ability to decode vague platform priorities and manage conflicting stakeholder inputs. • BS in Computer Science, Computer Engineering, or equivalent experience.
• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave
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