
5001 - 10000 employees
🔌 API
🤝 B2B
API • B2B
Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $106.3k - $156.3k / year
⏰ Full Time
🟠 Senior
🤖 Artificial Intelligence
🦅 H1B Visa Sponsor
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5001 - 10000 employees
🔌 API
🤝 B2B
API • B2B
Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.
• Architect, test, and deploy LLMs and agents to automate unstructured, multi-step data investigations • Architect, test, and deploy Python-based automated workflows that transform repetitive manual processes into scalable impact • Architect, test, and deploy single-user tools and multi-user workflows to improve human efficiency • Implement data architecture and AI orchestration frameworks for safety, accuracy, efficiency, and maintainability • Perform SQL queries and multi-step analyses across complex telecommunications datasets • Optimize gross margins, reduce fraud, and improve network quality • Design dashboards and repeatable BI solutions using Tableau, Looker, or Python • Define KPIs and track performance over time • Collaborate with Carrier Relations, Enterprise Technology, Product, Supply Operations, and Finance • Translate business needs into data requirements and governance standards • Communicate insights that answer business questions • Own data products end-to-end, from requirements and documentation through execution and delivery • Deliver projects on time and to a high standard • Travel occasionally for project or team in-person meetings
• 5+ years of professional experience developing technical data and automation solutions • Extensive experience working with SQL and relational database schemas • Extensive experience with Google Sheets or Excel, Tableau, and/or Looker • Experience using Python, APIs, or workflow platforms such as Airtable, Coefficient, Zapier/n8n to build automated data workflows and process pipelines • Experience building agents such as Claude Code, Claude Cowork, OpenAI, or Gemini • Experience training LLM models to solve complex, multi-step, unstructured problems • Strong understanding of data management, governance, and hygiene • Familiarity with telecom, messaging, and voice networks • Experience in SaaS, technology, management consulting, or investment banking • Experience in project management and communicating requirements to data teams • Experience working with customers, vendors, and external partners
• Competitive pay • Generous time off • Parental leave • Wellness leave • Healthcare insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Potential eligibility for Twilio’s equity plan • Potential eligibility for Twilio’s corporate bonus plan • Support for employee volunteering and donation efforts
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