Senior GTM Business Architecture Manager

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🔥 5 minutes ago

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Act as the strategic owner for specific segments of the GTM lifecycle • Author high-fidelity Business Requirement Documents (BRDs), process flowcharts, and User Stories • Utilize the GTM Priority Matrix to evaluate and rank inbound field requests • Lead the User Acceptance Testing (UAT) framework for your domain • Partner with Enablement and Data Analytics to track downstream adoption • Support the deployment of the GTM AI roadmap

🎯 Requirements

• 7+ years of experience within a management consulting firm, enterprise revenue architecture function, or GTM transformation group • Exceptional ability to simplify complex technical concepts for GTM stakeholders • Deep expertise in the Salesforce ecosystem and integrated GTM tools (e.g., Gong, Outreach) • Proven ability to empathize with the Field • Deep experience building structured artifacts (BRDs, process mapping, executive-level decks) • Strong ability to identify friction, get people aligned, build a business case for a solution

🏖️ Benefits

• competitive pay • generous time off • ample parental and wellness leave • healthcare • a retirement savings program

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