Senior Solutions Engineer

🕒 October 30

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Twilio's careers page ↗Twilio's careers page, not through a job board

First seen by Remote Rocketship October 30

Still open on Twilio's site. Checked 2 hours ago.

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Deliver the technical win and best product fit for Digital Sales customers • Lead technical pre-sales relationships • Drive technical discovery • Propose technical architectures • Demonstrate Twilio products and anticipate customer concerns • Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead the technical and product sale and recommend best-practice solutions • Guide customers in using Twilio APIs • Build trusted-advisor relationships by understanding customer technical challenges and designing innovative solutions • Build and present interactive, complex customer product demonstrations • Identify and solve customer and organizational problems • Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations

🎯 Requirements

• 5+ years of pre-sales experience selling complex, technical products, or 3+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting • Excellent communication and presentation skills • Ability to gain audience confidence and communicate complex topics to multiple audience levels • Ability to understand customers' communications needs and guide them to technical solutions • Previous software development experience or working knowledge in backend technologies including Java, C#, Node.js, Python, or PHP; web development technologies including JavaScript, HTML/CSS, React, Vue.js, or Angular; or REST APIs • Bachelor's and/or Master's degree in a technical discipline, or equivalent practical experience • Familiarity with cloud platforms and cloud application architecture is desired • Previous experience in Telecom, SIP, Contact Center, or Security is a plus • Experience with sales methodologies is desired

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental leave • Wellness leave • Healthcare • Retirement savings program • Volunteering and donation support

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