Financial Aid Specialist

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🔥 21 minutes ago

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Logo of University of Arkansas System

University of Arkansas System

10,000+ employees

Founded 1871

🏥 Healthcare

💼 Consulting

📚 Education

💰 $9.9M Grant on 2022-02

Healthcare • Consulting • Education

University of Arkansas System is a comprehensive public university system dedicated to advancing economic, educational, and cultural development in the state of Arkansas. The system incorporates a wide range of campuses and units, providing access to quality education, research, and community service. It offers premium benefits to its employees and hosts regular board meetings to discuss strategic planning and governance. The University of Arkansas System is committed to fostering growth through its strategic Transformation 2025 Plan and is led by a newly appointed president, retired United States Air Force Lieutenant General Jay B. Silveria. The system includes numerous universities, community colleges, and specialized institutions across Arkansas.

📋 Description

• Provide front-line support in the student funding process • Work collaboratively with the Student Account Specialist to complete financial aid processing • Advise students on various forms in the financial aid process including Federal financial aid • Counsel students to determine financial aid needs/options and explain students’ rights and responsibilities • Conduct outreach activities to assist students with completion and submission of required forms and documentation • Ensure compliance with federal, state, and accrediting agency regulations pertaining to student enrollment, Federal Student Aid, Veterans Administration, and Department of Defense benefit eligibility

🎯 Requirements

• Bachelor’s degree preferred • 2+ years customer service experience preferred • Experience with the administration of Federal Student Aid, VA, and TA funds preferred • Experience working in a remote environment preferred • Able to effectively communicate orally (in person and by telephone) and in writing • Experience using financial aid software (e.g., a Student Information System, NSLDS, COD, VAOnce, and EdConnect) • Must demonstrate strong analytical skills as well as professional phone and customer service skills

🏖️ Benefits

• university contributions to health, dental, life, and disability insurance • tuition waivers for employees and their families • 12 official holidays • immediate leave accrual • choice of retirement programs with university contributions ranging from 5 - 10% of employee salary

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