Lead Education Coordinator

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 25%

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University of Arkansas System

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1871

🏥 Healthcare

💼 Consulting

📚 Education

💰 $9.9M Grant on 2022-02

Healthcare • Consulting • Education

University of Arkansas System is a comprehensive public university system dedicated to advancing economic, educational, and cultural development in the state of Arkansas. The system incorporates a wide range of campuses and units, providing access to quality education, research, and community service. It offers premium benefits to its employees and hosts regular board meetings to discuss strategic planning and governance. The University of Arkansas System is committed to fostering growth through its strategic Transformation 2025 Plan and is led by a newly appointed president, retired United States Air Force Lieutenant General Jay B. Silveria. The system includes numerous universities, community colleges, and specialized institutions across Arkansas.

📋 Description

• Provide one-on-one coaching and group instruction on computers, mobile devices, internet navigation, email, online safety, telehealth platforms, patient portals, videoconferencing, and other digital tools using approved curriculum and adult learning principles • Lead consistent implementation of digital literacy training across participating Virtu-RURAL sites and adapt training approaches for diverse rural populations • Provide day-to-day guidance, technical assistance, and support to Education Coordinators and community-based training partners • Coordinate training schedules, promote approved curricula and procedures, identify implementation challenges, and support professional development and sharing of effective practices • Assess participant digital literacy needs; oversee pre- and post-training competency assessments; maintain participant records; track training activities, participation, and outcomes; conduct follow-up evaluations; and monitor program performance • Develop and maintain collaborative relationships with healthcare providers, libraries, educational institutions, community organizations, and local partners • Support participant recruitment and engagement, coordinate community-based training opportunities, identify digital-access barriers, and connect individuals with affordable internet services, devices, digital resources, and community supports • Analyze participant and program data, prepare reports, monitor performance measures, identify improvement opportunities, and support continuous quality improvement • Contribute to Virtu-RURAL grant reporting and documentation requirements • Collaborate with Virtu-RURAL leadership and project staff on curriculum implementation, training-material development and refinement, program planning, scheduling, meetings, professional development, and sustainability activities • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in education, health education, public health, social work, communications, information technology, digital health, community health, or a related field required • Five (5) years of experience in digital literacy, digital health, community outreach, adult education, health education, patient engagement, technology training, or a related field required • Valid Arkansas driver's license and reliable transportation for travel to training and community partner sites • Must meet UAMS requirements for operating a personal or university vehicle, if applicable • Must be able to travel throughout the assigned service area • Basic proficiency using computers, smartphones, tablets, internet browsers, email, videoconferencing platforms, and common digital applications • Ability to teach basic technology skills in a clear, patient, and supportive manner • Strong interpersonal, communication, and customer service skills • Ability to work independently and build positive relationships with community members and partner organizations • Ability to maintain participant records and complete required program documentation • Strong organizational skills and the ability to manage multiple training activities • Ability to adapt instruction to meet the needs of participants with varying levels of digital literacy • Ability to travel to community partner locations throughout the assigned service area • Master’s degree in a related field preferred • Training or coursework in digital literacy, adult education, community outreach, health education, or information technology is preferred • Experience providing digital literacy instruction, community education, workforce development, healthcare outreach, or adult education • Experience working with older adults, rural communities, underserved populations, or individuals with limited digital literacy • Digital literacy certification (e.g., Northstar Digital Literacy) or willingness to obtain after hire, if requested • Familiarity with telehealth platforms, patient portals, and online health resources • Experience facilitating small group training or community workshops • Knowledge of community resources that support broadband access, affordable internet services, and digital inclusion • Bilingual communication skills are a plus • Experience using Microsoft Office or Google Workspace to maintain records and prepare basic reports • Proof of legal authority to work in the United States on the first day of employment • Subject to annual TB screening, criminal background check, motor vehicle reports check, and sex offender registry screening

🏖️ Benefits

• Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy