Claims Manager – APD

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UFG Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1946

💸 Finance

🤝 B2B

Finance • B2B

UFG Insurance is a property and casualty insurance company that provides commercial insurance products and services, including inland marine, commercial property, commercial liability, workers' compensation, surety, excess & surplus, reinsurance and businessowners policies. It focuses on serving businesses—manufacturing, construction, real estate, architects and engineers, heavy equipment dealers and other small to mid-sized enterprises—through agents and brokers, emphasizing claims service, risk control consulting, premium audit and in-house service capabilities.

📋 Description

• Lead day-to-day claims operations across assigned lines of business (e.g., Property, Casualty, Auto, Workers’ Compensation, or Specialty) • Ensure consistent, timely, and accurate claim handling aligned with company standards, regulatory requirements, and service level agreements • Monitor claim inventory, cycle times, severity, leakage, and reserve adequacy; proactively address trends and performance gaps • Partner with Claims Leadership, Actuarial, Finance, and Legal to manage indemnity and expense outcomes • Oversee reserving practices and escalation protocols for complex, litigated, or high exposure claims • Champion a customer centric claims experience while balancing business and compliance requirements • Analyze data and reporting to inform decision-making and improve operational outcomes.

🎯 Requirements

• Bachelor's degree in Business, Risk Management, Finance, Insurance, or a related field (or equivalent experience) • 8+ years of progressive claims experience within P&C insurance • 3+ years of people management in a claims environment • Experience leading change initiatives or large‑scale operational improvements • Strong knowledge of P&C claims handling practices, coverage interpretation, reserving, and litigation management • Proficiency in claims management systems and performance metrics. • Demonstrated experience operating in a regulated environment; public company experience preferred.

🏖️ Benefits

• Annual incentive compensation • Medical, dental, vision & life insurance • Accident, critical Illness & short-term disability insurance • Retirement plans with employer contributions • Generous time-off program • Programs designed to support the employee well-being and financial security.