Senior Manager – Interop Center of Excellence

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Veradigm®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

⚕️ Healthcare Insurance

💰 $75M Post-IPO Debt - Veradigm on 2025-06

SaaS • B2B • Healthcare Insurance

Veradigm is a healthcare technology company that provides cloud-based clinical, financial and data solutions for providers, payers and life-sciences organizations. Its offerings include electronic health records, practice management, revenue cycle services, e-prescribing, data exchange and APIs, real-world data and evidence platforms, analytics for quality and risk adjustment, and patient engagement tools — all delivered via a connected Veradigm Network to support care delivery, payer operations and research.

📋 Description

• Leads the Veradigm Interoperability Center of Excellence • Owns the full lifecycle of interface services across all Veradigm EHR and practice management platforms • Builds and leads the Interoperability Center of Excellence from initial team formation through full operational maturity • Owns the full interface services lifecycle for Veradigm clients — lab orders and results, public health reporting, HIE/QHIN/TEFCA connectivity, and custom client integrations • Directs a Forward Development Team of Interface Sales Engineers and Technical Interface Engineers capable of building custom integration solutions • Monitors service delivery metrics, interface SLA compliance, and quality indicators across all managed connections • Develops and executes an operational roadmap aligned to the broader Interoperability Center of Excellence strategic plan • Serves as a key escalation point for clients and internal stakeholders • Ensures high levels of client satisfaction through proactive communication

🎯 Requirements

• Bachelor's Degree or equivalent Technical / Business experience — Required • 12+ years of relevant work experience in healthcare technology, integration services, or professional services — Required • 10+ years of relevant experience implementing healthcare technology solutions with demonstrated understanding of HL7 v2, FHIR R4, and clinical data exchange workflows; experience with EHR platform integration in ambulatory or specialty care settings preferred — Required • Excellent client-facing skills with demonstrated ability to engage senior and key executives on complex technical topics — Required • Experience managing third-party vendor or partner relationships, including commercial frameworks, SLA oversight, and contract negotiation — Required • Experience with budgeting, cost management, and building the business case for new organizational capabilities — Required • Demonstrated ability to build and scale a new team or practice, including internal sourcing, onboarding, and operational readiness — Preferred • Familiarity with healthcare interoperability market dynamics including TEFCA, QHIN, CareQuality, ONC information blocking, and the competitive landscape of integration engine and API broker vendors — Preferred • 7+ years of professional services consultancy and/or project management in a healthcare technology environment — Required

🏖️ Benefits

• Comprehensive compensation and benefits package • Holidays • Vacation • Medical, dental, and vision insurance • Company paid life insurance • Retirement savings