Claims Manager – BI

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UFG Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1946

💸 Finance

🤝 B2B

Finance • B2B

UFG Insurance is a property and casualty insurance company that provides commercial insurance products and services, including inland marine, commercial property, commercial liability, workers' compensation, surety, excess & surplus, reinsurance and businessowners policies. It focuses on serving businesses—manufacturing, construction, real estate, architects and engineers, heavy equipment dealers and other small to mid-sized enterprises—through agents and brokers, emphasizing claims service, risk control consulting, premium audit and in-house service capabilities.

📋 Description

• Lead day-to-day claims operations across assigned lines of business • Ensure consistent, timely, and accurate claim handling aligned with company standards • Monitor claim inventory, cycle times, severity, leakage, and reserve adequacy • Ensure adherence to internal controls and audit standards requirements • Directly lead a team of Claims professionals • Recruit, onboard, coach, and develop high performing claims staff • Establish clear performance expectations and conduct regular coaching and performance reviews • Partner with Claims Leadership, Actuarial, Finance, and Legal to manage indemnity and expense outcomes • Champion a customer-centric claims experience while balancing business and compliance requirements • Execute enterprise and claims specific initiatives, including process improvement, technology adoption, and operational transformation.

🎯 Requirements

• 8+ years of progressive claims experience within P&C insurance • 3+ years of people management in a claims environment • Experience leading change initiatives or large-scale operational improvements • Prior experience managing multiple lines of business or geographically dispersed teams • Strong knowledge of P&C claims handling practices, coverage interpretation, reserving, and litigation management • Demonstrated experience operating in a regulated environment; public company experience preferred. • Proficiency in claims management systems and performance metrics.

🏖️ Benefits

• Annual incentive compensation • Medical, dental, vision & life insurance • Accident, critical illness & short-term disability insurance • Retirement plans with employer contributions • Generous time-off program • Programs designed to support the employee well-being and financial security.