
10,000+ employees
đĽ Healthcare
đ Education
đ° $2M Grant on 2021-07
Healthcare ⢠Medical Services ⢠Education
University Hospitals is a leading healthcare provider that offers a wide range of medical services, including primary care, specialty care, and urgent care. With a focus on patient-centered care, UH also engages in medical education and research, ensuring high-quality treatment and innovative healthcare solutions. The institution is recognized nationally for its excellence in various medical specialties, providing accessible healthcare to the community and beyond.
đĽ 15 hours ago
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10,000+ employees
đĽ Healthcare
đ Education
đ° $2M Grant on 2021-07
Healthcare ⢠Medical Services ⢠Education
University Hospitals is a leading healthcare provider that offers a wide range of medical services, including primary care, specialty care, and urgent care. With a focus on patient-centered care, UH also engages in medical education and research, ensuring high-quality treatment and innovative healthcare solutions. The institution is recognized nationally for its excellence in various medical specialties, providing accessible healthcare to the community and beyond.
⢠Submit and resolve moderate- to high-complexity inpatient and outpatient medical claims ⢠Remain current with governmental and third-party billing, follow-up, and appeal requirements ⢠Handle specialty billing claims, escalated accounts receivable concerns, and health-system special projects ⢠Respond to management, staff, physician, patient, and insurance inquiries ⢠Maintain patient and physician confidentiality and professionalism ⢠Follow department policies and procedures for accurate and timely claim resolution ⢠Communicate by telephone, form letters, email, and internal correspondence to resolve inquiries and insurance issues ⢠Attend and participate in team meetings ⢠Review and analyze account balances using work lists to collect payment for medical services ⢠Review and update patient billing information across multiple system applications ⢠Liaise with internal and external customers to resolve claims and receivables in a high-volume environment ⢠Follow up with insurance companies to secure appropriate claim payment ⢠Resolve denials, correct claims, and appeal claims ⢠Contact patients and guarantors to obtain necessary billing information ⢠Document accounts clearly and concisely according to departmental procedures ⢠Review and respond to correspondence and inquiries ⢠Serve as subject matter expert and primary resource for junior staff ⢠Perform training and create process documentation ⢠Assist management with special projects ⢠Lead workflow efforts in the absence of management ⢠Participate in or lead payer and departmental meetings ⢠Provide feedback and process-improvement recommendations to management ⢠Meet and exceed team productivity and quality standards ⢠Independently analyze and resolve claims ⢠Create Excel spreadsheets to analyze and resolve claims ⢠Perform other duties as assigned ⢠Comply with all policies and standards ⢠Safely and securely maintain Protected Health Information (PHI)
⢠High School Equivalent / GED (Required) ⢠Associate's Degree (Preferred) ⢠Bachelor's Degree (Preferred) ⢠3+ years of medical billing / claim experience (Required) ⢠Experience with medical billing software (Required) ⢠Good working knowledge of claim submission using UB04/HCFA 1500 and third party payers ⢠Knowledge of procedural and ICD10 coding ⢠Knowledge of medical billing terminology ⢠Detail-oriented and organized, with analytical and problem-solving ability ⢠Client service, communication, and relationship-building skills ⢠Ability to function independently and as a team player in a fast-paced environment ⢠Strong written and verbal communication skills ⢠Ability to use PCs, Microsoft Office suite including Word, Excel, and Outlook, and general office equipment ⢠Ability to safely and securely maintain Protected Health Information (PHI) ⢠Ability to meet physical demands including occasional standing, walking, handling, and grasping; constant sitting, talking, and hearing; frequent repetitive motions and eye/hand/foot coordination ⢠Ability to travel as required; travel requirements listed as 10%
⢠Full-time schedule ⢠Regular employee status ⢠Day shift ⢠Remote work available ⢠Annual training ⢠UH Code of Conduct and workplace policies and procedures ⢠Travel requirement listed as 10%
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