
1001 - 5000 employees
Founded 1988
🏥 Healthcare
📡 Telecommunications
⚕️ Healthcare Insurance
Healthcare • Telecommunications • Healthcare Insurance
Carenet Health is a leader in the transformation of healthcare consumer engagement, specializing in closing gaps in care, telehealth, and advocacy. With over 25 years of experience, the company utilizes advanced technology and insights to provide tailored solutions to healthcare providers and payers, helping them meet consumer needs effectively. Their services encompass personalized health advocacy, care management, and consumer engagement, ultimately aiming to improve healthcare outcomes and patient experiences.
🔥 1 hour ago
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1001 - 5000 employees
Founded 1988
🏥 Healthcare
📡 Telecommunications
⚕️ Healthcare Insurance
Healthcare • Telecommunications • Healthcare Insurance
Carenet Health is a leader in the transformation of healthcare consumer engagement, specializing in closing gaps in care, telehealth, and advocacy. With over 25 years of experience, the company utilizes advanced technology and insights to provide tailored solutions to healthcare providers and payers, helping them meet consumer needs effectively. Their services encompass personalized health advocacy, care management, and consumer engagement, ultimately aiming to improve healthcare outcomes and patient experiences.
• Provide telephonic clinical assessments, health education, and utilization management services • Perform triage assessments using telecommunications, computer-based algorithms, protocols, and guidelines • Use the nursing process to identify patient care needs, risks, safety issues, educational opportunities, and appropriate healthcare referrals • Process calls based on Quality Management guidelines • Demonstrate compliance with product-specific performance metrics • Assess, disposition, make care recommendations, and provide education and health information • Maintain nursing standards, company policies, and shared principles during clinical assessments and health education • Work 4 weekend shifts per month, either every Saturday or every other weekend • Work evening shifts, including at least two weekend days every two weeks • Attend 2–4 weeks of virtual, interactive classroom training; first two weeks are during daytime hours • Maintain regular, reliable attendance and timeliness • Perform other duties as assigned
• Current, unrestricted RN licensure in a compact state that is your state of residence • Must reside in a compact state and maintain a compact multistate license • Current home state RN license in good standing • Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred • Minimum 3 years of Registered Nurse clinical experience • Ability to become licensed in additional states as required • Must currently reside and have a Multi-State (compact) unrestricted RN license in AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, or WY • CEU subscription provided at hire; RNs must maintain the mandatory number of credits per year to maintain assigned licenses • Must attend 100% of training hours and pass intra-training testing components • Ability to apply clinical knowledge to meet clinical business standards • Ability to run multiple computer programs simultaneously • Ability to determine when to escalate issues appropriately and in a timely manner • Comprehensive communication (listening, reflection, and clarification) skills • Bilingual skills are a plus • Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required • Home office must meet certification requirements
• Health, dental, and vision insurance • A 401(k) plan with company match • Paid time off (PTO) and holidays • Flexible spending accounts (FSAs) • Employee wellness programs • Career development opportunities • CEU subscription provided at hire • Differential pay may be earned for certain shifts • Work-from-home option
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