Admission Service Representative I

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🔥 3 minutes ago

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Logo of UMass Global Career Bootcamps

UMass Global Career Bootcamps

11 - 50 employees

📚 Education

🔒 Cybersecurity

Education • Cybersecurity

UMass Global Career Bootcamps is a provider of online bootcamps focused on Software Engineering and Cyber Security, aiming to help individuals advance their careers in these high-demand fields. With a strong emphasis on e-learning, UMass Global equips students with the necessary skills to succeed in technology-driven jobs.

📋 Description

• Process applications in the administrative computing system • Prepare files for evaluation and decision • Link scanned documents in the document imaging system • Create and update files • Track received documents and enter transfer coursework • Input communication codes, status codes, and trigger correspondence • Support applicants and University stakeholders • Help applicants troubleshoot issues related to policies and procedures • Assist with developing training materials for University stakeholders • Assist with training University student teams • Run audit reports on application data and follow up with University campus staff • Assist with quality control reporting and data integrity • Maintain regular contact with University partners, particularly Enrollment Coaches, through scheduled meetings and data-report follow-up • Assist with updating and reviewing applications and forms • Assist with testing new procedures and processes • Perform other duties as assigned

🎯 Requirements

• At least 1 year of experience working in an Admission or Registrar office in a higher education institution or equivalent work experience • Knowledge and experience with administrative computing and document imaging systems, preferably Banner, ImageNow, Intelligent Capture, TargetX, and Salesforce • Knowledge of admission policies and procedures • Ability to perform accurate and efficient data entry into administrative software • Adequate typing skills for timely data entry • Ability to prioritize duties amid interruptions, distractions, and fluctuating workload • Communication and interpersonal skills to interact with diverse individuals and groups at all organizational levels • Ability to organize and handle large quantities of work accurately and efficiently • Ability to use tact and diplomacy and maintain confidentiality • Knowledge of basic arithmetic computations • Strong commitment to teamwork and customer service • Ability to use standard office equipment, including PC, phone, copier, and calculator • Computer skills with word processing and electronic mail, preferably Microsoft Word and Outlook • Ability to learn new computer applications and administrative software • Must pass a background check and criminal history review • Must be available for collaboration during core hours from 9am to 2pm PST • May require flexible hours, occasional weekend work, and evening work

🏖️ Benefits

• Medical, dental, and vision coverage with spending account options • Remote options • Flexible schedules • 1/2 day Fridays (biweekly) • Generous time off • Paid holidays • Paid winter break • Life, disability, accident, legal, and identity protection • Student debt support • 403(b) plan with a Roth option • 3% non-elective retirement contribution • Up to 6% retirement match, for a 9% total employer contribution • Tuition discounts for employees and family • Tuition Exchange program with other universities • PSLF eligible employer • Counseling services • Free Calm Health subscription • Year-round wellness programs

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