Part-Time Navigator

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🏄 California – Remote

🏄 California – Remote

💵 $25 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

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Undivided

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

📚 Education

🌍 Social Impact

Healthcare Insurance • Education • Social Impact

Undivided is a company dedicated to supporting families raising children with disabilities and developmental delays. By connecting families with a range of resources and services, Undivided helps navigate the complexities of public benefits, education plans like IEPs, medical care, and other critical services. The platform offers personalized guidance through expert-backed Navigators, helping families understand and access the support they qualify for. In addition to serving families directly, Undivided collaborates with healthcare providers and employers to enhance service delivery and employee support, ensuring holistic care for children's unique needs.

📋 Description

• Develop trust and rapport with clients • Work with parents to identify supports that are available to them • Work with parents to determine their priorities and goals, both short term and long term • Work with parents to develop a personalized action plan for their family • Support families by providing resources and guides as needed • Facilitate monthly 45-minute Boost calls with your clients • Communicate regularly with your clients within our app • Attend meetings as requested by clients such as IEPs, IPPs, and Self-Determination meetings • Support parents in the use of their account Binder to keep track of their child’s providers, therapies, assessments, evaluations, IEPs, and more • Perform a variety of administrative duties including capturing notes after client calls • Promote and amplify Undivided’s voice, mission, and culture of inclusivity

🎯 Requirements

• At least three years of personal experience or two years of professional experience navigating systems including special education, Regional Center, Medi-Cal, IHSS, and/or CCS; parent or volunteer experience welcome. • A minimum of one year of experience providing services to families of children with disabilities or directly to children with disabilities. • Bachelor’s or master’s-level training in social work, education, special education, human resources, counseling, nursing, or a family support–related field is a plus.