Claims Specialist – Loan Servicing

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🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Union Home Mortgage Corp.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1970

🏦 Banking

🏠 Real Estate

Banking • Real Estate

Union Home Mortgage Corp. is a U. S. -based mortgage lender and mortgage services company that originates and services home loans for purchase and refinance. It offers conventional, FHA, VA, USDA, rehab, new construction, and home equity products (including HELOCs), operates local branches and loan officers, and provides tools like mortgage and refinance calculators. The company markets down-payment assistance programs and related homeowner insurance options, and is licensed and registered with NMLS.

📋 Description

• Process required claims to GSEs (FNMA and FHLMC), mortgage insurance companies, FHA, VA and other investors to recover advances incurred throughout the default process • File required claims and meet investor time frames • Complete audits of claims processes for validation • Track claim payments received and ensure proper application • File supplemental claims as necessary • Respond to contested claim information as required • Timely and accurately file claims to Freddie Mac, Fannie Mae, FHA, VA, USDA and mortgage insurance companies based on trigger events • Review, analyze and ensure timely settlement of investor and mortgage insurance claims • Manage aging claims, determine status, bring claims to closure and request extensions as needed • Document and maintain systems necessary for claim handling and follow-up • Research issues and obtain supporting documentation requested by investors or mortgage insurance companies • Manage application of claim funds and validate available funds before claims are closed • Monitor claim process reports to ensure timely responses

🎯 Requirements

• Bachelor’s Degree in business related field or equivalent work experience • Previous work with mortgage claim filing is a requirement • Experience with BKFS/ICE MSP, Claims application, and other ICE default applications • Advanced skill with Microsoft Office, Outlook, Excel, etc. • Knowledge of YARDI, Property360, VALERI, USDA LINC and PAID preferred • Strong interpersonal, written and verbal communication skills • Ability to work in a fast-paced environment • Effective problem solver and troubleshooter • Data entry accuracy • Ability to access, input, retrieve and interpret information using applicable computer systems, including Microsoft Office, Outlook, Excel, Lotus, etc. • Subject matter expertise in investor guidelines regarding claims and websites to file claims • Above average customer service skills • Organization skills • Problem solving/critical thinking • Analytical skills • Ability to apply basic mathematical concepts such as adding, subtracting, multiplying and dividing • Ability to utilize company equipment including telephone, copiers, fax machines, computers, internet, etc. • Ability to understand and respond appropriately to basic and complex inquiries • Read, write and communicate using English language sufficient to perform job functions • If hired, must be authorized to work in the U.S. (E-Verify)

🏖️ Benefits

• Equal employment opportunities and anti-discrimination protections • Inclusive workplace programs and policies supporting employee growth and belonging