Customer Service

🕒 August 2

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Union Home Mortgage Corp.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1970

🏦 Banking

🏠 Real Estate

Banking • Real Estate

Union Home Mortgage Corp. is a U. S. -based mortgage lender and mortgage services company that originates and services home loans for purchase and refinance. It offers conventional, FHA, VA, USDA, rehab, new construction, and home equity products (including HELOCs), operates local branches and loan officers, and provides tools like mortgage and refinance calculators. The company markets down-payment assistance programs and related homeowner insurance options, and is licensed and registered with NMLS.

📋 Description

• Ensure all TPO partners are properly affiliated with our Union Home Third Party Origination channel • Provide daily technical support and maintain a list of activities related to TPO • Enhance and execute standard onboarding routine for all new TPO partners • Maintain timely and accurate information regarding TPO web presence • Liaison for Union University to ensure training needs are executed and delivered • Develop and implement standard training routine for all new TPO partners • Handle daily Broker/Account Manager Technical Issue Support • Diagnose loan level issues and provide resolution • Direct assistance (phone/video) with questions/system issues • Meet crucial deadlines requested

🎯 Requirements

• High school diploma or equivalent • 2+ years of work experience in a professional environment • Mortgage industry experience a plus • Strong communication skills • Ability to work in a fast-paced environment • Experience managing multiple tasks and deadlines routinely • Strong attention to detail and ability to multi-task

🏖️ Benefits

• Daily technical support • Diversity and inclusion programs • Positive and inclusive environment