Bi-lingual Dental Scheduler

Job not on LinkedIn

🕒 July 8

🇺🇸 United States – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 44%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Unique Management Services, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🤝 B2B

📋 Compliance

📚 Education

B2B • Compliance • Education

Unique Management Services, Inc. is a company specializing in communication and material recovery services tailored for libraries. With nearly 30 years of experience, Unique Management provides services designed to enhance library operations by reducing workloads, improving communication, and recovering overdue materials, fines, and fees through their Gentle Nudge® approach. Their product MessageBee offers SMS, email, and phone communication tools to engage patrons effectively. Unique Management is committed to supporting libraries with solutions that save time and resources, ensuring smooth and effective patron services.

📋 Description

• Answer calls within 3 seconds or less • Complete standard calls within 5 minutes • Schedule dental appointments for patients of client dental practices • Provide excellent patient care and customer service • Accurately perform appointment scheduling, data entry, and information sharing • Manage time efficiently while on and off the phones • Prioritize tasks and calls by importance • Navigate back-to-back calls throughout the shift • Respond cooperatively to constructive criticism • Support dental practices and patients by phone across North America • Participate in continuing training and professional development • Apply call-center performance metrics including average handle time, conversion, and adherence

🎯 Requirements

• High school diploma or equivalent required • 1–2 years of customer service experience required; phone-based experience highly preferred • Fluency in English • Fluency in Spanish • Computer savvy, including typing speed of 40 wpm • Strong internet connection/high-speed internet connection required • Ability to ensure a distraction-free work environment • Must pass a pre-employment background screen • Must successfully pass all pre-employment assessments • Must provide two work references with current contact information at interview • Excellent customer service, communication, reliability, multitasking, time management, and critical-thinking skills • Full-time shift availability Monday–Friday, mid-day and evenings, or Tuesday–Saturday; part-time flexible schedules also available

🏖️ Benefits

• Healthcare through Cigna • Dental insurance, premium paid • Vision insurance, premium paid • Employee Assistance Program • Paid vacation and sick leave • Paid holidays • 401(k) with 4% company match • Life insurance, premium paid • Long-term disability, premium paid • Short-term disability • Professional development • Bonuses • Possible cost of living differential in base pay depending on location • Equipment and training provided