Scheduler

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🔥 4 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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CommWell Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1977

🤝 Non-profit

🧘 Wellness

🌍 Social Impact

💰 Grant on 2024-01

Non-profit • Wellness • Social Impact

CommWell Health is a community-focused nonprofit health center that provides comprehensive primary care, dental, behavioral health, pharmacy, WIC, mobile clinic and care coordination services across multiple locations in North Carolina. It operates patient-centered medical homes, offers virtual urgent care and home-delivery/discount pharmacy services, conducts community outreach and advocacy, and emphasizes accessibility, quality metrics, and support services for underserved populations.

📋 Description

• Answer incoming calls promptly, providing excellent customer service and accurate information about clinic services. • Schedule medical, dental, and behavioral health appointments by assessing service type, provider, urgency, and appointment details. • Collect and verify patient demographic, identity, insurance, and other required information; provide instructions such as fasting or documentation needs. • Manage scheduling tasks, including referrals, rescheduling due to provider changes, and outreach to patients from reports or staff requests. • Maintain a professional and organized workstation while supporting additional duties as assigned.

🎯 Requirements

• Bilingual • High School Diploma or GED • 1-year computer skills to include Microsoft Word, Excel and Email • Knowledge of medical terminology

🏖️ Benefits

• Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs • 401(k) with Matching – Invest in your future with confidence • Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals • Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness • Career Growth – On-the-job training, certification support, and advancement opportunities