Dental Scheduler

Job not on LinkedIn

🕒 July 8

🇺🇸 United States – Remote

💵 $16 - $17 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 44%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Unique Management Services, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🤝 B2B

📋 Compliance

📚 Education

B2B • Compliance • Education

Unique Management Services, Inc. is a company specializing in communication and material recovery services tailored for libraries. With nearly 30 years of experience, Unique Management provides services designed to enhance library operations by reducing workloads, improving communication, and recovering overdue materials, fines, and fees through their Gentle Nudge® approach. Their product MessageBee offers SMS, email, and phone communication tools to engage patrons effectively. Unique Management is committed to supporting libraries with solutions that save time and resources, ensuring smooth and effective patron services.

📋 Description

• Answer inbound calls for dental offices across North America • Answer calls within 3 seconds or less • Answer questions and schedule patients on dental practice schedules • Complete a standard call within 5 minutes • Provide excellent patient care and customer service • Manage time efficiently while on and off the phones • Prioritize tasks and calls by importance • Apply feedback and respond cooperatively to constructive criticism • Work in a fast-paced, metric-driven environment involving call time, patient scheduling frequency, and schedule adherence

🎯 Requirements

• High school diploma or equivalent required • 1–2 years customer service experience required; phone-based highly preferred • Typing speed of 40 wpm • Computer savvy • Excellent use of the English language • Fluency in Spanish highly preferred • Ability to complete an introductory learning/development phase at satisfactory levels • Must be able to ensure a distraction-free work environment • Must have high-speed internet connection • Must pass a pre-employment background screen • Must successfully pass all pre-employment assessments • Must provide two work references with current contact information at the time of the interview • Dependable, conscientious, respectful, efficient, and flexible • Excellent customer service, communication, time-management, and critical-thinking skills

🏖️ Benefits

• Opportunities for pay increases at 60 days and then 6 months with performance • Equipment and training will be provided • Healthcare through Cigna • Dental and vision coverage, premium paid • Employee Assistance Program • Paid vacation and sick leave • Paid holidays • 401(k) with 4% company match • Life insurance, premium paid • Long-term disability, premium paid • Short-term disability • Professional development • Bonuses • Possible cost of living differential in base pay depending on location • $1 additional per hour for bilingual fluency