Manager, Technical Sales

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UPM - The Biofore Company

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

📦 Logistics

🌾 Agriculture

Manufacturing • Logistics • Agriculture

UPM - The Biofore Company is a global leader in sustainable and innovative solutions in the bioeconomy sector. UPM operates across diverse industries, creating value through sustainable forestry, innovative biomaterials, and advanced manufacturing processes. The company focuses on integrating sustainability into its operations and product lines, impacting various sectors such as energy, wood products, and specialty chemicals, all while emphasizing responsible resource management and environmental stewardship.

📋 Description

• Focus on understanding customer needs and provide them with technical expertise and advice. • Foster relationships with customers and external collaborators - become a trusted partner and build influence. • Work closely with the sales team to identify, develop and close new business opportunities. • Provide paper converting and application expertise internally to sales teams, and customer service and externally to customers on-site when appropriate. • Handle customer remarks and claims whenever Customer Service or Operations need technical support. • Actively participate in customer projects and innovation - document activity and progress. • Screen assigned customer inquiries and assess them for initial 'fit' to our paper portfolio. • Participate in trade associations and technical conferences related to target market opportunities, share information internally about the latest industry solutions and technologies. • Closely cooperate with and support the product and technology development team. • Act as a link between customer and production sites in solving technically complex cases and support the overall quality level improvement of the mills. • Monitor and report on industry trends and enhance company intelligence.

🎯 Requirements

• You have relevant commercial degree/education and technical understanding of complex products • You have proven history in a customer facing role, ideally in a B-to-B environment or technical sales capacity. • You have sales skills, product, application and process knowledge and experience of the paper industry and market. • You have excellent communication and interpersonal skills • You are commercially minded and excel at networking with others • You are familiar with working in matrix organization • You are decisive and results oriented • You are agile in the face of change • Spanish language skills are preferred

🏖️ Benefits

• Health insurance: comprehensive medical, dental and vision plans • Other insurances: disability coverage, life, and AD&D insurance • Retirement plan: 401(k) with company match and employer retirement contribution • Paid time off: 15 days of paid time off plus 13 company holidays • Bonus: annual performance-based short-term incentive plan • Other: professional development opportunities