Senior Manager, Whole Loan Trading – First-Line Model Governance

🕒 September 15

🇺🇸 United States – Remote

💵 $172.1k - $238.3k / year

⏰ Full Time

🟠 Senior

🎲 Risk

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Lead the secured lending asset quality and loan salability function across home equity line of credit, auto direct, and auto indirect dealer channels • Set review methodology, operating cadence, reporting standards, and escalation routines for a small team of asset quality analysts • Monitor portfolio-level salability risk, including eligibility adherence trends, defect patterns, collateral documentation quality, and exception concentrations • Escalate repurchase and put-back risk to Capital Markets and bank partners • Monitor asset quality and portfolio performance indicators including early payment defaults, delinquency, loss severity, prepayment, non-performing loan trends, exception patterns, and threshold breaches • Evaluate origination and channel quality, collateral documentation completeness, lien perfection, override trends, pricing consistency, partner performance, concentration risk, and fair lending exposure • Own first-line model implementation and performance oversight, including production model monitoring, threshold tracking, version control, use-case boundaries, model inventory updates, change impact assessment, and escalation of degradation or out-of-bounds behavior • Identify root causes, define remediation plans, track issue closure, and escalate risks before they affect loan sale execution, partner commitments, or regulatory readiness • Report directly to the Head of Secured Lending and partner with Credit Risk, Capital Markets, Model Risk Management, Product, Engineering, Compliance, Legal, Operations, and bank partners

🎯 Requirements

• 8+ years of experience in business-line credit risk, loan quality, asset-backed or secured lending operations, or first-line model governance supporting secured or asset-backed consumer lending products • Experience with loan-level quality review, loan salability oversight, Capital Markets or investor delivery, repurchase or put-back risk, bank partner audits, collateral documentation review, or pre-sale quality control in a regulated lending environment • Experience monitoring portfolio performance and asset quality indicators across multiple origination channels • Experience with first-line model oversight, production model monitoring, model implementation governance, model inventory documentation, or model performance escalation processes • Experience partnering with Capital Markets, investors, bank partners, or funding teams on loan eligibility, delivery exceptions, investor requirements, and repurchase/put-back/make-whole exposure • Experience leading analysts, managing a review function, or owning cross-functional loan salability, asset quality, credit, or first-line model governance programs • Preferred: familiarity with auto indirect/dealer channel lending, pricing discretion, dealer markup, and fair lending considerations • Preferred: knowledge of secured lending and secondary-market quality expectations, investor eligibility standards, collateral documentation, lien perfection, representations and warranties, defect remediation, performance thresholds, and repurchase/make-whole risk • Preferred: knowledge of consumer lending and fair lending requirements, including ECOA/Regulation B, UDAAP, FCRA, TILA/Regulation Z, dealer markup oversight, adverse action, and credit decisioning controls • Preferred: ability to evaluate production model execution, validation outputs, fair lending review outputs, underwriting accuracy, pricing consistency, and performance trends against approved thresholds • Preferred: proficiency producing exam-ready policy documents, governance materials, issue tracking, executive summaries, and bank partner reporting • Preferred: risk or compliance certification such as Certified Regulatory Compliance Manager or Financial Risk Manager

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Retirement benefits including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Comprehensive medical, dental, vision, and wellness coverage/resources • Supplemental health coverage for Canada • Health Savings Account contributions for eligible plans (US only) • Life insurance and disability coverage • Paid time off, sick leave, and company holidays • Paid family and parental leave • Family-centered fertility, parenthood, and caregiving benefits • Employee Assistance Program offering mental health support and life-centered resources • Financial wellness resources, including financial planning tools and financial concierge service (US only) • Annual wellness allowance • Annual productivity allowance for relevant tools and resources • Team events, all-company updates, and employee resource groups • Catered lunches and stocked micro-kitchens at offices • Remote work flexibility • Regular team onsites

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