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Senior Product Manager

🔥 0 minutes ago

🌐 United States, Canada – Remote

infoinfo

💵 $162.1k - $224.5k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on Upstart's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Upstart

Upstart

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Own the strategy and roadmap for dealer activation and engagement • Translate customer needs and business goals into priorities, requirements, and launch plans • Build intuitive consumer and dealership workflow experiences for vehicle financing • Develop partnerships and integrations with ecosystem providers • Work directly with dealers and customer-facing teams to identify workflow challenges and adoption barriers • Turn customer feedback into product improvements • Partner with Engineering, Design, and external providers to integrate CRM and dealer management systems • Define and improve activation, repeat usage, and retention metrics • Use quantitative analysis and qualitative insights to prioritize opportunities and measure results • Collaborate across Product, Engineering, Analytics, Machine Learning, Servicing, Fraud, Sales, Implementation, and Dealer Success

🎯 Requirements

• 5+ years of product management experience building customer-facing software • Proven track record of measurable improvement in product activation and engagement beyond initial product-market fit • Experience defining and executing multi-quarter roadmaps and owning outcomes from discovery through launch and iteration • Ability to simplify complex workflows into intuitive experiences that drive adoption and ongoing engagement • Ability to combine quantitative metrics and qualitative customer insights to make sound decisions • Clear, persuasive communication and strong collaboration skills • Experience working directly with customers and aligning technical and business partners around priorities and tradeoffs • Ownership and growth mindset; comfort navigating ambiguity and adapting to new information • Preferred: experience building B2B software for small or medium-sized businesses • Preferred: experience with third-party integrations, fintech, lending, or B2B2C products • Ability to work within East/West coast time zones

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible US employees • Medical, dental, vision, and wellness resources for US employees • Supplemental health coverage for Canada • Health Savings Account contributions for eligible US plans • Life insurance and disability coverage • Paid time off, sick leave, and company holidays • Paid family and parental leave • Family-centered benefits supporting fertility, parenthood, and caregiving • Employee Assistance Program with mental health support and life-centered resources • Financial planning tools and financial concierge service for US employees • Annual wellness allowance • Annual productivity allowance for relevant tools and resources • Team events, all-company updates, and employee resource groups • Catered lunches and fully stocked micro-kitchens when working from offices in the Bay Area, Austin, Columbus, and New York City

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