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IT Specialist

Job not on LinkedIn

🕒 June 30

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Solaris Health's careers page, not through a job board

First seen by Remote Rocketship June 30

Still open on Solaris Health's site. Checked 11 hours ago.

Logo of Solaris Health

Solaris Health

1001 - 5000 employees

Founded 2020

⚕️ Healthcare Insurance

🏥 Healthcare

🧬 Biotechnology

Healthcare Insurance • Healthcare • Biotechnology

Solaris Health is a leading national healthcare platform committed to enhancing access to specialty healthcare and continually improving patient outcomes. With over 1 million unique patients annually and 730+ providers across the country, Solaris Health operates 236+ patient offices in 14 states, focusing on innovative delivery of high-quality, value-driven care.

📋 Description

• Provide direct service support to users for computing devices and peripherals • Fulfill end-user requests and resolve technical issues according to service and procedural standards • Perform moves, adds, and changes for computer devices • Handle access requests and setup • Provide application support and respond to break/fix service requests • Participate in IT-related projects as directed • Maintain computer networks between locations and care centers • Contribute to determining hardware and software specifications • Perform application testing and workflow documentation • Provide user support and customer service to physicians and staff • Respond to questions from callers and walk-ins • Remotely assist physicians and staff with technology problems • Install hardware and complete repairs • Communicate security information throughout the organization • Administer information security software and controls under supervision • Follow Help Desk procedures and accurately log contacts using ticket-tracking software • Perform other position-related duties as assigned

🎯 Requirements

• High School diploma or equivalent required • Minimum of 2 years’ experience in Information Technology • 5 years experience in lieu of degree or certificate • Working knowledge of common operating systems and software applications • Familiarity with equipment found in clinics • Knowledge of Microsoft online services • Knowledge of healthcare systems operations such as EMR • Compliance with HIPAA regulations for patient confidentiality • Ability to provide technical support over the phone • Strong problem-solving skills • Excellent interpersonal, oral, and written communication skills • Microsoft certifications preferred • Associate Degree in Computer Science or certificate in a computer technology-related field preferred

🏖️ Benefits

• Full-time employment

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