Processor – TUTTI Ops

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🤠 Texas – Remote

🤠 Texas – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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USA Mortgage

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

💸 Finance

Consulting • Insurance • Finance

USA Mortgage is a leading mortgage banking institution and a subsidiary of DAS Acquisition Company, LLC. Founded in 2001, it is known as the 'Home of Possibility', providing a wide array of home financing solutions including conventional loans, FHA loans, VA loans, 203K rehab loans, reverse mortgages, and USDA financing. With a commitment to local lending excellence, USA Mortgage has consistently been recognized as a top residential lender in the St. Louis area, emphasizing personalized loan advisory services and extensive programs for first-time homebuyers and refinancing options.

📋 Description

• Serve in a client-facing role, delivering an exceptional customer experience while consistently meeting critical deadlines • Manage loan pipelines with clear, proactive communication on loan status and next steps • Support pipeline needs across multiple regions as business demands evolve • Accurately collect, review, and verify loan application documentation • Ensure timely and compliant packaging, processing, and submission of loans to underwriting • Process a variety of loan products, including Conventional, FHA, VA, and Bond programs (Texas) • Partner with a high-performing team to navigate complex loan scenarios and support diverse borrower needs

🎯 Requirements

• Minimum of 5+ years of experience in mortgage operations, with a strong emphasis on residential mortgage loan processing and pipeline management. • Proficient in Encompass (or a comparable Loan Origination System) and Microsoft Office Suite, including Outlook, Word, Excel, and Teams. • Comprehensive knowledge of the mortgage lending industry, including a working understanding of current RESPA regulations, compliance requirements, and industry best practices. • Demonstrated understanding of a broad range of mortgage products, including Conventional, FHA, VA, USDA, and Texas Bond loan programs. • Ability to thrive in a fast-paced, deadline-driven environment while effectively managing multiple priorities and delivering exceptional service to internal and external customers. • Strong customer service orientation, exceptional attention to detail, and a collaborative team-focused mindset, with the ability to build positive working relationships across departments.

🏖️ Benefits

• Voluntary: Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K • Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock Ownership Plan (ESOP)