Communities Choice Ballot Administration, Promotions Social Manager

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USA TODAY Network

WebsiteLinkedInAll Job Openings

201 - 500 employees

📱 Media

📣 Marketing

🤝 B2B

Media • Marketing • B2B

USA TODAY Network is the national media and advertising arm of USA TODAY Co. , operating a large portfolio of local and national publications and offering a full suite of advertising and marketing solutions. It provides digital and print display advertising, direct mail, branded content, performance marketing, video, SEO, merchandising, and self-serve marketplace services, backed by data-driven technology, creative services, events and an AI-powered platform. The Network emphasizes local advertising reach supported by national scale and serves businesses across automotive, travel, finance, education, home improvement and other verticals.

📋 Description

• Manage Communities Choice ballot updates and revisions, including category changes, business additions or removals, spelling corrections, and deadline-driven updates • Coordinate and fulfill advertiser requests related to Communities Choice campaigns • Support social media fulfillment and execution for Communities Choice promotions • Submit, track, and manage Meta partnership requests for scheduled social content and paid partnership tagging • Collaborate with Promotions, Sales, Design, Events, and Social teams to complete campaign assets, approvals, and deliverables accurately and on time • Maintain tracking systems for ballot revisions, partnership approvals, campaign progress, and advertiser requests • Troubleshoot Meta partnership access, permissions, and platform functionality issues • Ensure paid partnership and social media requests align with campaign timelines, client expectations, and platform requirements • Maintain process documentation, workflow guidelines, and best practices for ballot administration and social campaign management • Identify opportunities to improve operational efficiency, communication, and campaign workflows

🎯 Requirements

• Strong organizational and project management skills, with ability to manage multiple priorities and deadlines • Excellent attention to detail and commitment to accuracy • Strong written and verbal communication skills • Ability to collaborate effectively across teams and departments • Experience in promotions, campaign management, digital media, advertising operations, marketing, or design support preferred • Experience managing digital assets, workflows, and cross-functional projects • Familiarity with social media management platforms, including Meta Business Suite and related tools • Working knowledge of digital marketing, paid social media campaigns, audience engagement, social analytics, and content optimization best practices • Ability to troubleshoot digital platform issues, user permissions, and account access challenges • Proficiency with Microsoft Office applications, including Excel, and cloud-based collaboration tools • Comfort learning and adapting to new technologies, systems, and digital platforms • Familiarity with CRM, workflow automation, and project management tools such as Salesforce, Smartsheet, Zapier, or similar platforms • Experience with HTML and CSS for basic web content formatting and digital campaign support preferred • Graphic design experience and proficiency with Canva, Adobe Creative Suite, or similar platforms • Experience supporting sponsored social content and paid partnership workflows • Knowledge of social content scheduling, approval processes, and campaign execution • Experience supporting large-scale promotional, recognition, or voting-based programs • Familiarity with CRM systems and project management tools • Experience with Meta Business Suite, Facebook paid partnerships, or other social media advertising platforms

🏖️ Benefits

• Medical, dental, and vision insurance options • Health savings and flexible spending accounts • 401(k) retirement savings plan with company match • Paid time off • Company holidays • Career growth opportunities within one of the nation's leading media and marketing organizations