Senior Director, Creative Operations and Activation

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $150k - $170k / year

⏰ Full Time

🟠 Senior

🧑‍🎨 Art Director

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Logo of USA TODAY Network

USA TODAY Network

201 - 500 employees

📱 Media

📣 Marketing

🤝 B2B

Media • Marketing • B2B

USA TODAY Network is the national media and advertising arm of USA TODAY Co. , operating a large portfolio of local and national publications and offering a full suite of advertising and marketing solutions. It provides digital and print display advertising, direct mail, branded content, performance marketing, video, SEO, merchandising, and self-serve marketplace services, backed by data-driven technology, creative services, events and an AI-powered platform. The Network emphasizes local advertising reach supported by national scale and serves businesses across automotive, travel, finance, education, home improvement and other verticals.

📋 Description

• Lead creative production, copywriting, design and campaign execution for Acquisition, Engagement, Retention, Pricing and Optimization initiatives • Run campaign deployment across email, onsite, app, push, SMS, social, paid media, direct mail and emerging channels • Serve as Consumer's primary partner to the MarTech team on Salesforce Marketing Cloud, including journey orchestration, personalization, automation, integrations and roadmap planning • Simplify workflows, retire legacy processes and shorten the path from brief to launch • Implement AI and automation through dynamic content, reusable templates, modular creative and scalable activation frameworks • Set production standards, QA processes, service levels and performance metrics, and report against them • Partner with Performance Marketing and Optimization & Pricing to turn business priorities into campaigns and customer experiences • Lead change management as teams adopt new tools, workflows and ways of working • Build, coach and grow a high-performing team accountable for measurable business outcomes • Measure success through speed-to-market, throughput, SLA adherence, QA quality, reduced rework, reduced manual effort, personalization adoption, stakeholder satisfaction and marketing performance contribution

🎯 Requirements

• 12+ years in creative operations, marketing operations or campaign production • 5+ years leading multidisciplinary teams across creative, copy, design and campaign operations • Track record running high-volume, multichannel campaign execution for a subscription, media, ecommerce or other direct-to-consumer business • Working knowledge of enterprise marketing automation platforms and how journeys, audience data and personalization fit together • Hands-on experience bringing AI and automation into creative and production workflows, with quantifiable results • Experience building intake, workflow, QA and SLA processes in project management tools such as Jira or Asana • Proven change leadership, including moving teams from legacy processes to new tools • Sound judgment under deadline pressure and comfort being measured on output and business results • Bachelor's degree or equivalent experience • Digital subscription or news media experience (nice to have) • Salesforce Marketing Cloud certification (nice to have) • Experience with digital asset management, modular content or dynamic creative optimization (nice to have) • Budget, agency and vendor management experience (nice to have)

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