Billing Analyst, Client Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $55k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 1%

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Logo of Utility Revenue Services

Utility Revenue Services

11 - 50 employees

Founded 2006

🏠 Real Estate

🏗️ Construction

⚡ Energy

Real Estate • Construction • Energy

Utility Revenue Services is a company that provides utility management services to developers, community owners, and property managers. They specialize in third-party utility audits (auditing third-party billing vendors), development services across pre-construction to transition to operations, gas and electric procurement, acquisition & disposition services, on-call utility management for property/regional managers, and sustainability projects including EV stations, LED lighting, water conservation, procurement, installation, rebates, and warranty handling. Their audits increase utility NOI and ensure compliance with regulations; they have secured large refunds and driven millions in increased NOI for clients. Headquarters in Hinsdale, IL with regional offices across the U. S.

📋 Description

• Learn how URS bills clients for audit, On-Call, and Development Services work • Prepare and review monthly invoices for an assigned client or service portfolio • Ensure every client is billed correctly and on time • Respond to owners and property managers about invoices, fees, and account questions • Explain charges in plain language and follow issues through to resolution • Set up billing items, rates, and account details for new work • Collaborate with Audit and Implementation teams on billing setup • Identify manual and repetitive billing steps and improve them using tools, including AI • Validate that billing process improvements work accurately • Cover teammates’ accounts during absences and busy deadlines

🎯 Requirements

• Entry-level candidates welcome; industry experience is not required • Obsessive attention to detail • Curiosity and willingness to investigate discrepancies • Ability and drive to learn new tools and rules quickly • Comfortable with careful data entry and data work • Systems-thinking and process-improvement mindset • Ability to use AI to build solutions, verify outputs, and explain results • Desire to grow into more responsibility • Dependable and clear communication, including with frustrated clients • Must be authorized to work in the United States • Employment contingent on a background check • Invoicing, accounts receivable, or billing operations experience is a plus, not a requirement • Property management, multifamily, or commercial real estate experience is a plus, not a requirement • NetSuite or another ERP system experience is a plus, not a requirement

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Paid holidays • Full-time remote work from anywhere in the United States • Core business hours availability • Hands-on training from the team • Professional growth opportunities • AI and modern tools for improving workflows

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